Question about HP PhotoSmart C4385 All-in-One Printer

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Carriage Jam I am getting this message (above). How to fix is the question?

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  • tpetdoctorfi Jan 16, 2009

    Replaced color ink cartridge.  Now I notice that there is a carriage jam.  What can I do?  I don't see any obstruction.  It seems fine.  Hmm....

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Regarding the issue related to the carriage being stuck, we replaced one of the printer cartridges and ran the scanner and rebooted our computer, then our printer resumed its proper functioning.

Posted on Dec 23, 2008

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Continuous c5280 "carriage jam" error message


If you already followed these instructions, the last thing to do is to service the printer. I don't know of any self-fix options for this printer. It's worth validating that you've already completed these steps as described.

Carriage Jam or Carriage Blocked Message Displays on the All in One

Apr 21, 2014 | HP Photosmart C5280 Printer

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HP PSC 1610 printer gives error message: Carriage Jam, clear carriage. I open the door and there isn't a Jam. I tried the solution (clean cartridge, turn off/on couldn't reset) posted by nanotech 9 Aug...


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.

Aug 21, 2010 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Feb 01, 2010 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Carriage jam - Turn machine on, get carriage jam message, however the carriage can move freely if moved by hand. If I close and hit enter, carriage sounds like it's moving, then I get the error message...


Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

Jan 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Error message carriage jam and/or paper jam


Often a carriage jam is caused by a paper jam. If you're getting a carriage jam message and a paper jam message, this video should help.
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Nov 21, 2009 | HP Photosmart C6380 All-In-One InkJet...

4 Answers

Kodak All-in-one Printer has Paper Jam problem


Go to kodak.com/go/itg and follow the step by step troubleshooting. If you still get the same error,Time to contact Kodak at 1800 421 6699 and Your printer will be replaced free of cost.

Sep 15, 2009 | Kodak ESP 5 Printer

3 Answers

Carriage jam message


I had this same problem and spend hours working on it. Took the side panels apart to get a better look. Nothing anyone said fixed the issue. Not even the link everyone keeps posting to HP's carriage jam fix. Was out of solutions and about to give up and order a new printer. There was one last thing I had to try that I didn't think was going to work, but I had a theory. Right after I tested this solution it started working again. This worked for me, but anyone who has tried every and have not got their printer to work can try it.

My Solution: Open the front covers and look inside. Just above the metal rail that the carriage travels on there is a thin plastic strip about 1/4 in. width and should have a glossy shine to it. I believe this is some kind of positioner. It runs through the carriage and gives it some kind of position. After years of use, it'll become dirty with ink. I used some tissue and alcohol and wiped the strip clean. It worked perfectly fine right after. Below is a picture of the strip I underlined with a yellow line.
3_5_2012_6_38_13_pm.jpg

Aug 27, 2008 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Paper jam


What make and model do you have? I have experienced (and fixed) similar trouble with Lexmark.

MM85

Jul 22, 2008 | Office Equipment & Supplies

3 Answers

Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

Apr 22, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

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