Sound will not adjust by remote or on tv itself

Hi,

It sound like the remote is powering off the cable box but not the TV. The remote control may need to be reprogrammed to the TV. When you press power it may only power off the Cable box. At that point, try pressing the TV button on your remote and then Power. If it does not power off the tV after pressing the tV button, the remote may need to be reprogrammed to the tv. Cable companies usually have the codes needed to program their remotes to the TVs.

Remote Control volume UP could be sticking inside the remote itself. Remove batteries and manually turn TV on and see if sound works ok.

After only three days I would take it back, or at least take the remote back and try it on a different sound bar.

The remote control need cleaning. If you wish to know more about how to clean and repair a remote control, check this link. Pull up older posts there. One among have details.

tried to hooked up with an air antenna. if you can not get any channel and just a white raster or snow, it could be the tuner get fried.

On most TVs, all the picture and sound adjustments are made through on-screen menus. To get to them, you need the original TV remote control (or a compatible replacement) with the proper MENU functions. On some sets there's one main menu to work through, while others have separate buttons for picture and sound control settings.

Some brands and models of TV have a front-panel menu button. Maybe yours does. Sadly, though, many sets now have just a power button and need the remote control for everything else. The biggest trouble I find is that people get used to using the remote that comes with a cable box, satellite receiver or similar device which will turn the TV on and off but that's all. The original remote mysteriously gets lost (I've actually run into people who threw the original control out because they didn't think they needed it), and then you find you can't get at any other TV settings. It's especially annoying if you can't switch to another input, say for a game console or DVD player.

Hopefully, you still have your control. Good luck, and thanks for using Fixya!

Go into ur tv menu again,go to sound option again check what on the writing highlight on the tv SOUND SETTING now is it said VARIABLE SETTING.Than it is the sound setting problems,go into that highlight word VARIABLE SETTING just press the enter button on the remote to change it back to FIX SETTING.This should and will solved ur tv sound setting problems.If the sound setting already highlight word is said FIX SETTING.Than the tv have bad incomming broadcasting input signal cable or ur tv have bad or dead speakers problems to the tv itself.Not Sound Setting problems.

Check on the manual control on the tv itself Vol + - buttons see if functions normallyTry website like Remotes.com to buy a remote same as an exact original remote.

your remote should be opened and service it, a +button -button are not toggling making contacts, or one is holding permanently inside a remote thanks.

Try turning off the converter box when using the DVD player. The zenith have a second sound control on the converter box remote thus you may have to adjust the sound on the tv remote because you are using the dvr. I set the zenith sound level at the highest level and use on the tv remote only to adjust sound. This eliminated a hiss that the sound control on the converter box was causing.