Question about Casio Exilim EX-Z4U Digital Camera

1 Answer

Casio exilim ex-24u

My son wanted to take a pictur and once it was done he dropped it lens down and now I can't view pics and can't take pics. The lens is extended out and shutter is open. I found a site that told me to push on the lens til I hear a click but it only wnet in half way

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 374 Answers
Re: casio exilim ex-24u

More than likely you will have to send it in. I don't think there is anything that you can do to fix that at home. If the pics still come out ok you can live with it. If pics get blurry then you will have to send it in.

Posted on Jul 10, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I own a casio exilim ex-z850. it has been showing a lens error, every time i try to take switch it on. the memory card is fine, i view the pictures. but the lens wont open up or anything. please reply...

This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.
Else your camera need to be disassembled to get at the focusing ring at Service Center.

Good luck and have a nice day.
Rating the solution is highly appreciated.

Sep 11, 2010 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

Casio Exslim EX-Z33: Lens Error Message; Lens stuck

The camera might not of had been dropped or abused at that moment, but it sounds like one of your ribbons is not full connected to its port due to a previous unnoticeable drop or mishandling. In other words, if you are savvy enough to open the camera, remove the ribbons (2 of them, found on the front side of the camera coming from the lens) and re-insert them into their ports. I have only needed to do this once on this particular camera, but at least 30 times on the Exilim line of Casio cameras. Hope this helps.

Jul 18, 2010 | Casio Digital Cameras

1 Answer

Casio Exilim EX-Z40 dropped

I dropped my camera when I was turning it on and now the lens wont come out when i press the On Button. Not even view my pictures that i have already there, it just make a beep sound.

Jul 21, 2009 | Casio Exilim EX-Z40 Digital Camera

1 Answer

Dropped my exlilim ex-s880 in the sand and can view pictures only

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

Jun 06, 2009 | Casio Exilim EX-S500 Digital Camera

1 Answer

Lens erro, camerra wont turn on, completely dead

Casio will fix it but there would be a fee. A lens error means that there has been some kind of damage done to the lens gears. Unfortunately there is nothing that can be done by the consumer, it is something that has to be sent in. Call repairs at 800-706-2534 option 2 and tell them you have a lens error and have talked to tech support already. Otherwise they will make you call tech support. :) They will tell you where to send it.

Nov 01, 2008 | Casio Exilim Zoom EX-Z700 Digital Camera

1 Answer

I have a Casio EX 260, not the EX-S600

Try resetting camera. If that doesn't work more than likely there is a lens error. 800-706-2534 and keep choosing option 2 and they will tell you where to send it.

Feb 07, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Casion exilim ex-z57 camera lens error


Dec 22, 2007 | Casio Exilim EX-Z57 Digital Camera

1 Answer

Casio EXILIM ZOOM EX-Z60 problem with not being able to get the LCD working after dis-connection and re-connecting the connectors

The LCD will not show the picture until you put the ribbon all the way inside the connector
Hope this helps

Dec 15, 2007 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Casio camera

I took mine out of my pack once and was dismayed at this electronic priapsism. 
I tried everything, including a light pulling pressure while powering it on and off, then pushing. Nuttin! BUT! I tried blocking the lens (I mean the light) while pushing the on/off and OH YEAH! So - good luck!

Dec 09, 2007 | Casio Exilim EX-S500 Digital Camera

Not finding what you are looking for?
Casio Exilim EX-Z4U Digital Camera Logo

Related Topics:

181 people viewed this question

Ask a Question

Usually answered in minutes!

Top Casio Digital Cameras Experts


Level 3 Expert

94039 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Starnley Johnwells
Starnley Johnwells

Level 3 Expert

1029 Answers

Are you a Casio Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides