- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Windows system restore will take your computer back to the settings it had before you first installed the mouse software. It should give you a list a restore points (dates) by date and by application that was installed on your computer over a period of months, possibly years (haven't tested that out yet). So everytime you install an application you have the option of undoing the install even if uninstall doesn't work. The beauty of it is that it doesn't change any of your documents, emails, personal data under your user files. I can only speak for Vista and windows7 OS. Can't rtemeber if XP has this - probably not.
Go into your Control Panel, and select the icons (seperatly ofcourse) for your mouse and keyboard and make sure they are in the list for each and are activated. Also, uninstall the drivers for them, and re-install them with the disc provided that came with them. I hope this works for you. Also, after uninstalling the drivers and software, restart the computer, then insert the disc and run setup.
I've used a microsoft optical deskpro setup for years. My keyboard & mouse both work perfectly with the receiver about 3 feet away on the opposite side of my desk. Neither is directly in front of the receiver and it has not been a problem. You can see the options at the microsoft website. Hope this helps & please remember to rate my answer. Thanks.
i would agree that a new one may be needed. i have a desktop set that, the mouse had failed. i got a better microsoft mouse, and i was able to use it with the desktop set.and have all of the functions of the new mouse through the original receiver. hope this helps! good luck.
Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud