Sansa 280 died, tried to rechrg but is not recognized by computer
When trying to recharge the computer doesn't recognize that I have even hooked anything up. The screen is completely black on the MP3 player. It's pretty much just dead! What can I do? I have hardly used this and when I did it worked fine.
The instruction manual doesn't have any troubleshooting or contact info.
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Re: Sansa 280 died, tried to rechrg but is not recognized...
Make sure the hold/lock is not engaged first.
Here is a friendly tip posted from another user - let me know if it works: ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.
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I have the same one but the silver model.. On Sunday I opened mine to try to remove the dust on the screen from the inside, How does that happen? While trying to open it and move the computer like board inside to get to the screen to blow the dust off, it accidently broke off the wires to battery to the board. Now only plays when hooked up to the computer.
I also had a sansa clip mp3 player and used to charge it overnight and remove it in the morning to use but after a while it quit qorking and would only work if connected to a computer, the people at sansa said i probably burned out the battery because I would charge it for too long of time which it only needed 2-4 hours for complete charge not overnight which I always did. I also opened that one Sunday for first time to clean the screen and noticed oe wire from battery to board was broke off, that might have been the problem instead of the battery being burned out.
Open your's up and check the wires from the battery to the board maybe one is broken.
When you hook it up to your laptop open up my computer, and is it even being recognized by the laptop? In my computer under devices with removable devices it will say:
Since my computer is old mine say but will be similar for you:
3 1/2 Floppy(A:) (D:) CD-Rom Drive on back of computer- Left USB Port Removable Device (E:)
Right USB Port Removable Device (F:)
If the computer is not recognizing the device it will not charge. Also you'll know the computer is recognizing it because when I hook mine up a screen will pop up asking me what i would like to do with the mp3 player such as open with media player, take no action at all, etc.
This happened to me today, which was what brought me here. Also, when I plugged it in to recharge, my computer didn't even recognize it. The SanDisk troubleshooting said to hold up a power switch, which I didn't have, for 20 seconds. So I held the power button down for 20 seconds. (Much longer than the usual amount of time required to turn on). At first I thought it didn't do anything, but then when I pressed the power button again briefly, my SansaClip woke up, was recognized by my computer again, and in every way behaved normally.
Download the Sansa firmware upgrader and install it first. Then, hold in the volume + button on your Sansa player and connect the Sansa to your computer (while it is in the OFF position). The computer will recognize the player after you continue holding the volume + button for 5-50 seconds. Restart your computer. You will lose all files stored on the Sansa, but it will work again.
their are over 11000 problems with this sansa 4GB player. IT is strongly recommended not to buy this ...My screen frozen, computer undection USB, songs deleted by itself, something error.and ETCCCCCCCC>.. latino, ur right, try reseetinn it , then unistall drive..might fix the problem..good luk ..