Question about Office Equipment & Supplies
I have reinstalled the drivers taken the cartridges out 3 times and reinstalled both of them I can't do a print head alignment copy scan or do anything with the printer. Cant find cannon support for this printer on the web What sould I do
I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
Posted on Jan 07, 2009
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Posted on Jan 02, 2017
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