Dish 301 Intermittent Video Problem/Intermittent Switch problem
Video Problem- There is an intermittent flashing of white colored objects like white frames around text boxes and letters. Kinda hard to describe. If I am watching a deep space scene, for example, the stars will flash and some will disappear. If I am watching something with a text crawl along the bottom, the white letters and frames will flash on and off.
Switch Problem- Occasionally when I try to access the Dish Home application, the receiver will give an error referring to the multiswitch and refuse to access Dish Home (for weather, CNN text news service, games, etc.). I still get all channels though.
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Re: Dish 301 Intermittent Video Problem/Intermittent...
Without being there it is difficult to be 100 percent accurate but it sounds as if the receiver is on the way out. I have never seen this problem first hand and all my investigations into this receiver type has resulted in your issue being an anomaly as the software has know known issues nor does the receiver itself with the video issue you described.
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craneserv710, I would need more information on if it has intermittent control of TV or satellite to provide the best information. I have listed some steps to try below for either situation! Satellite: If the remote has intermittent use on the satellite, ensure there is nothing that may be causing interference. For a TV1, this could be a fluorescent light, or a direct heat source blocking the IR signal. If it is a TV2, interference may be caused by a device that is powered on. You can try turning off equipment to see if interference is removed, or you can try moving the antenna on the back of the receiver. If it is sticking straight up, turn it parallel with the receiver. If it is laying flat, put it straight up. Television: If the intermittent control is for the TV functions, you may need to program a new code into the remote. There are multiple codes for a remote and some will work completely, while others only provide intermittent functions. Let me know if you have any other questions, or if you can provide additional details! I'll be happy to assist you. Tommy Faust DISH Social Media Representative
During the intermittent signal loss/freezing are any error messages popping up on your screen? From the information provided the best solution would be to unplug the receiver from the outlet for 10 seconds. Also try to press the up and down buttons on the receiver itself when its freezing to see if it allows you to change the channel. If this doesn't resolve the issue we would need to send you a replacement receiver. Let us know if you need any further help!
THERE IS AN INTERMITTENT WIPER MODULE [ BLACK BOX ] BEHIND THE DASH, ON THE DRIVERS SIDE. APROX. IN LINE WHERE YOUR RIGHT KNEE WOULD BE, JUST ABOVE THE AIR BAG MODULE. WIRE COLORS ARE ORANGE DK. GRN. BLK. BLK--PINK BRN--WHITE DK BLU--ORANGE YEL--RED RED WHITE
Would you say say the color is intermittent, sometimes black and white an occasionally flashes streaks of color? The small signal board may be at fault. You can ask to have the board replaced or fix it at the component level. Parts for the board at component level could be PN#823827736071 location 1H00, this is i beleive a color crystal, and two capacitors , PN#223886975478, location #s are 2H08 and 2H09. This repair is very prettymuch the repair you will need. Theses are surface mount parts and will require a tech to do. Hope this will give you a good start for repair!!!!!
DMD Control Module is flaking. Could
be getting hot if the fan has been compromised by dust. Take the back
off. Clean everything with a brushy on the vac hose. Tape the cover
switch shut and power up. Check for proper fan operation. Both should
spin equal and quiet. May be too late for DMD Control board, though.