Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

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Motorola sbg900 wireless modem

The PC/Activity light on my modem is not on at all but all others are on. My laptop says its connected to the network but I cannot get onto the internet. Thanks in advance for the help.

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Re: motorola sbg900 wireless modem

Have you tried powercycling your modem? turn of your computer, unplug the power cord from the back of the modem. wait a minute (literaly). plug power back into modem and wait for lights to come on and stop flashing. power computer back up. Check to see if connections works. Also check your cable connections between the modem and the computer. If all fails contact your Internet Service Provider, who most likely provided you with the modem.

Posted on Apr 08, 2007

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Jan 12, 2009 | Arris SURFboard SBG900 Wireless Router...

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1 Answer

Wireless Doesn't Work - No light.

If someone else setup the router for you they may have turned off the wireless. If you can connect via ethernet use the web based configuration utility to turn it back on.

The intial setup is as follows in the manual:

To provide an initial wireless connection to your network and the Internet:
1 Connect the SBG900 to the cable TV system as described in Section A.
2 On each wireless client computer, install the wireless adapter hardware and
driver software according to the manufacturer's instructions.
3 On each wireless client computer, set up a wireless adapter profile to
“connect” the client to the SBG900. The procedure depends on your
wireless adapter and computer operating system.
In your initial profile, use the SBG900 default wireless Network Name
(ESSID) motorola (case-sensitive).
Your computers are connected but not secure.
The default SBG900 settings provide no wireless security. After
your wireless LAN is operational, be sure to enable security as
described in “Setting Up the Wireless LAN” in the SBG900
User Guide

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