Question about Norcent Technologies DP315 DVD Player
The player starts to load and then says wrong disc
SOURCE: "Wrong Disc" error message
I work for COBY tech support. Our customer service phone number is 1-800-727-3592.
Unfortunately, if you're getting that error message on every disk you try to play, it means the player has developed a problem in the dvd mechanism. This can't be repaired.
The warranty is 90 days from the day of purchase. A receipt would be required for warranty exchange.
While this solution doesn't "fix" your problem, I hope that by giving you the facts, I've enabled you to make an informed decision as to what to do next.
Please let me know if I can assist you further.
Posted on Apr 17, 2009
that click click is the laser trying to focus and it is hitting the disc.
the biggest failure is the disc motors.they are very tiny motors and if they do not spin fast enough,the laser can not get the info it needs.
sometimes banging on it lightly while it is focusing will get the disc to spin.
with the price of new ones,it is not worth repair.
that is why i got out of the repair biz in 1995
Posted on May 09, 2009
In most cases the drive carage that sends the reader back and forth gets stuck,pop off the cover,about 4 screws,and lube the carrage rod/s,with vassoline or other,slide with hand,this should work in most cases
Posted on Jul 19, 2009
If you have this error then what you need to do is make sure that you stop the heat build up getting to the DVD drive this is what is causing this error.
As long as you do this you will be fine, you can do this by sending it in or repairing it yourself using a good guide
Posted on Nov 26, 2009
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Posted on Jan 02, 2017
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