Question about Norcent Technologies DP315 DVD Player

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Wrong disc message

The player starts to load and then says wrong disc

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Please clean lens to solve problem

Posted on Jan 24, 2013

6 Suggested Answers

SOURCE: WRONG DISC

it is the internal lazer light. if you communicate with coby they will fix it . it seems to happen quit often ed

Posted on Feb 02, 2007

stonephoenix
  • 563 Answers

SOURCE: "Wrong Disc" error message

I work for COBY tech support. Our customer service phone number is 1-800-727-3592.

Unfortunately, if you're getting that error message on every disk you try to play, it means the player has developed a problem in the dvd mechanism. This can't be repaired.

The warranty is 90 days from the day of purchase. A receipt would be required for warranty exchange.

While this solution doesn't "fix" your problem, I hope that by giving you the facts, I've enabled you to make an informed decision as to what to do next.

Please let me know if I can assist you further.

Posted on Apr 17, 2009

  • 1348 Answers

SOURCE: disc loads, makes click click sound then message no disc

that click click is the laser trying to focus and it is hitting the disc.
the biggest failure is the disc motors.they are very tiny motors and if they do not spin fast enough,the laser can not get the info it needs.
sometimes banging on it lightly while it is focusing will get the disc to spin.
with the price of new ones,it is not worth repair.
that is why i got out of the repair biz in 1995

Posted on May 09, 2009

  • 5 Answers

SOURCE: alba dvd70 player message wrong disc apears when

In most cases the drive carage that sends the reader back and forth gets stuck,pop off the cover,about 4 screws,and lube the carrage rod/s,with vassoline or other,slide with hand,this should work in most cases

Posted on Jul 19, 2009

  • 1093 Answers

SOURCE: when I try to load a disc there's an error message

If you have this error then what you need to do is make sure that you stop the heat build up getting to the DVD drive this is what is causing this error.

As long as you do this you will be fine, you can do this by sending it in or repairing it yourself using a good guide

Posted on Nov 26, 2009

  • 2 Answers

SOURCE: Centrios portable dvd player model 1617002.

i have the same model and i need someone to answer you're question cause i'm having the same problem i almost smashed my dvd i was soo mad

Posted on Aug 11, 2010

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2 Answers

Disc Error:


Take it back to the store if its new or if you bought a warranty and trade it for a new one. If not try calling an electronic store and ask them if they know whats wrongs with it. Be sure to read the instruction manuel for a support phone number and call there too.

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try to insert another disc..

if "wrong disc" message appear again...

insert the Disc Cleaner of the DVD.. so that you can clean the lens surface of the DVD Player...

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"wrong disc" message


Since the device is new, I suggest that you take it back to the shop, ask for a replacement and check it while in the shop to make sure its working. This is assuming that you made sure that you're trying to play the correct format discs. Consult the manual on which format DVD's it can support. Its multi-region so that can't be the problem, but its possible that you're trying to play other unsupported formats. Try also playing other discs - audio discs, DVDs, DIVX etc... make sure the disc isn't scratched badly. But the bottom line is you shouldnt have problems on the first day, take it back. Good luck!

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