Question about HP Photosmart C3180 All-In-One InkJet Printer

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AiO Software NPI is coming as a message when I open my PC and needs the disk recently, whenever I reboot my pc, Windows installer starts running trying to install software, I have no idea why, so I keep clicking cancel,I usually have to cancel about 5 or 6 install instances before it stops, but I receive the error message that AiO Software NPI needs cd-rom or other removable disc in order to install..

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  • MAGthreeone Feb 11, 2009

    I have the same issue; error message was originally listed as 1706. When I checked Event Viewer (XP) through Administrative Tools, the details of the error were listed as an msi installer package error, part of the Digital Imaging portion of the C3180. After finding the installation CD and running the "update and repair" function, the software on my laptop is working better..BUT error is repeated, but this time with error code 2718. A quick fix is to go to Task Manager and kill the msiexec.exe process (takes some time), but this disrupts any other app being installed upon reboot. I've searched and searched through every directory (even the AiO) - thinking that the original package might have been on a temp file. This error is slowing up my PC and fouling up other malware and spyware apps and backup that run at startup. Any ideas?

  • Anonymous Feb 20, 2009

    when ever i switch on my PC messeage occured to install the software by palacing the cd

  • Anonymous Feb 22, 2009

    I have the same problem as the above. Keep having to cancel it out 5-6 times before it goes away. Am not computer savy so I am unable to figure out how to fix this problem.

  • sly2 Mar 04, 2009

    I have the HP C7180 that I was trying to install of laptop and am getting the same message and problems with the windows installer. However, this is followed up with a box about "Microsoft .NET Framework" which says: An unhandled exception has occurred in a component in our application. Click continue and app will ignore this error and attempt to continue. Object reference not set to an instance of an object.: What ever the heck that means. I did try clicking "continue," but the same message recurs. There are also "details" which are too lengthy to type here. Does anyone have any idea of how to FIX this problem?


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What you must know is that the program which is being reported was damaged either by a virus or its folder removed or moved by the user.
-Open control Panel, click Add and Remove (WinXP). In Vista / Win7, Open mu computer, Click Uninstall Software.
- Remove all HP Printer software installed in your PC
-Re-install (using the CD) any product that you have removed
The proble will desappear for good.

Posted on Jul 29, 2012

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My photosmart cannot print from my labtop. i cannot download the software. my email is

Posted on Jan 02, 2009

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SOURCE: AiO Software NPI

Yes, insert the HP CD and re-install the software.
If you don't have the CD, it can be downloaded from HP.

Posted on Mar 14, 2009

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