Question about Lexmark Office Equipment & Supplies

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I have Lexmark 5400 series It won't print saying it has an alignment problem I've done everything they've promped me to do - still won't work, test for alignment, check paper, redid software , etc

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This is usually a sign that the print head is out of alignment. There’s not much you can do to avoid this problem—all print heads become misaligned over time. Your printer utility should include an option for correcting the problem. This is an on going problem for lexmark printers my advice get a different brand treat yourself for christmas good luck and happy holiday.

Posted on Dec 22, 2008

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Hi and welcome to FixYa,

Initially, pls cleaning the guide rod and the encoder strip. The guide rod is the stainless steel round bar that serves as the guide rail of the print head. The encoder strip on the other hand is the clean narrow but long plastic strip with markings similar to barcodes. The marks and the spaces tell the printhead its location.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 22, 2008

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Do you know how to purge the inkjet cartridges?

If you go to the maintnance section of the properties of your printer, there should be a mode to do that.

Posted on Dec 22, 2008

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  • Lexmark Master
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If you have done the recommended steps the last option is to get the machine serviced.

Can you tell me the actual error message you receive? I will know more then.

Posted on Dec 22, 2008

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Posted on Jan 02, 2017

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