Question about Harman Kardon Go + Play Portable Speaker System for Apple iPod - Matte Black

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Harman Kardon go + play problem

My Harman Kardon go + play keeps turning off and on by itself. Please help.
Thanx.

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Hi and welcome to FixYa,

Appreciate the direct "Ask Me".

Initially, pls try cleaning the battery terminals. In some instances, it may be necessary to scrape them to remove corrosion. Still there are times they may have to be bent or stretched to ensure that they provide more pressure to the batteries. Alternately, pls try to confirm that the AC adapter is working by checking for the presence of voltage on the plug/connector with the use of a voltmeter.

Should the above not address your concern, then it is most likely that the problem is internal electronics and the unit is simply going into protective mode. You then have a choice of performing a DIY (do-it-yourself) or seeking the services of a qualified professional.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 22, 2008

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Often the advanced energy management circuit cuts out when on battery power and no music is present.

1. Remove batteries run on AC
2. does unit still work?
3. If so plug in Ipod normally, turn HK unit volume down then the ipod volume way up.
4 if problem not solved try using 1/8 inch aux. jack, high volume on IPOD low volume on HK.

IN general contol the volume from the HK unit. leave the ipod loud.

Posted on Sep 23, 2010

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I have a harman kardon go+play and the sounds not really good..i think the subwoofer problem,pls tell me what should i do? ty


If you wish to get some details; check the site linked here. Pull up older posts.
http://electronicshelponline.blogspot.com/
Search the site by type in the "brand name" to your device; (Exclude the model number), in the "Search box at the top right of the display window of the Homepage" to get gathered related posts

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To solve the problem, make sure that the input wire is plugged in ALL the way. :)
Other than this little issue, this unit is fantastic! Highly recommended.
~Christopher Sebastian, Phoenix Arizona.

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May 27, 2009 | Harman Kardon Go + Play Portable Speaker...

2 Answers

Harman Kardon Go + Play Portable Speaker Keeps Shutting Off


I just had this exact problem. I'm using an ipod mini. I solved it by docking the ipod firmly at the angle
the dock is at and have the ipod at an angle, not flat. I put the plastic and rubber adapter for the mini as instructed and also placed the rubber adapter for the nano upside down to keep
the ipod propped at an angle. (Also can use something similar to keep ipod propped up at an angle)
Took a while when I first used to figure out how the dock worked. The dock is a little weird how it is hinged to go from an angle to flat. Nothing in the instructions about this. By putting the ipod flat it would still have a connection to charge and play but the power shuts off every 10 minutes. I spent a whole night having it shut off every 10 minutes. This drives me crazy when systems have features like that which always seems to cause more problems (just my humble opinion)
By having the ipod at an angle I'm currently just now having it run an hour and 20 minutes and counting with no shut offs,(fingers crossed) but so far so good.
Saw on the internet that if the ipod is not connected firmly the system has an auto shut down. I think the ipod's weight propped at an angle keeps the connection firm. Also some said they want to see the ipod display, there you go!!!! This seems to be working so far for me, may be worth a try...I was about to return mine but I love the sound so I'm keeping mine now!!!! Works fine. Happy camper again.
Please reply if this works for anyone it worked for me.

Jun 30, 2008 | Harman Kardon Go + Play Portable Speaker...

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