Question about HP Officejet 6310 All-In-One InkJet Printer
For months my 6310 was working fine with this vista home premium software. After a update and/or virus problem I had to reset my laptop and when I went to reload the printer drivers after the printer quit working I have never been able to get the drivers reload properly - even after many uninstall efforts. I am usning the Vista CD provided by HP. Windows can not find the driver siftware from the web. Each time after the install instructions command to connect the serial cable, the drivers start to load but only get to 7/8 complete and then freezes. It can stay for hours and never do more. IF I unplug the serial cable at that time and then reconnect it APPEARS to complete the install, but in the end it sends a "cannot print due to problem with the current printer setup'. As an fyi, the printer stills works fine with the other laptop that runs XP
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 25, 2015 | HP Office Equipment & Supplies
Aug 03, 2011 | HP Officejet 6310 All-In-One InkJet...
Sep 30, 2010 | Microsoft Windows Vista Home Premium with...
Jun 19, 2009 | HP Officejet 6310 All-In-One InkJet...
Jun 13, 2009 | HP OfficeJet 6310 All-in-One Printer...
May 18, 2009 | Microsoft Computers & Internet
Jan 15, 2009 | HP Officejet 6310 All-In-One InkJet...
Jul 29, 2008 | HP Scanjet 5400c Flatbed Scanner
Jul 02, 2007 | HP Photosmart 3210 All-In-One InkJet...
181 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: