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make sure the gain button is in the L setting for low. Also, when shooting in 24p fast movements are going to give you this effect so you must slow your pan (side to side movement of the camera) to less than specified in the manual. In other words, slow pans. Also, these cameras do not like super cold weather. Sorry.
I wonder if this means you have to re-initialize the camera.
This changes everything back to the original shipping condition. It does not erase the owner id setting or the clock setting.
To do this Set [Camera Functions]>>[other functions2]>>[Initial set]>> [yes].
Initializing will take some time and [COMPLETED] is shown with some beeps.
This is taken from my manual.