Question about Microsoft Xbox 360 Console

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My mtu settings are not good i need to change them , i cant connect to xbox live

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  • Anonymous Jan 19, 2009

    I have the same problem. every time i try to connect it says my MTU setting has to be set to 1364. HOW DO YOU SET YOUR MTU.

  • CLEIP Mar 25, 2009

    How do i log on to my MTU then?

  • Anonymous Apr 01, 2009

    what should i set it to

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  • 23 Answers

You must set your MTU in your modem/router just login to it and search for it in the configuration menu.
Usually you have to set it to 1492 though so if you should have set the MTU to 1364 already and it didnt work try this one as well.
For cable and DSL modems you should set it to 1492 in general as well for a proper connection.

The MTU is the maximum size that an IP-packet that is transfered across the internet may have just for general information.

I hope this helps.

Kind regards,
Wilhelm@Xboxexperts.com

Posted on Mar 06, 2009

3 Suggested Answers

  • 2 Answers

SOURCE: xbox live cant connect mtu failed

Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Posted on Aug 02, 2008

thegoshem
  • 61 Answers

SOURCE: XBOX 360 LIVE Won't Connect

Is the modem also a router?
You need to login to the IP address of your device... if the modem is only a modem, try going to your own IP address.

http://whatismyip.com will help you find it. This may bring you into the settings of the modem. If it is a router as well, then you will need to go to your default gateway's IP address.

Go to start, then run.
Type cmd, then click ok.
type 'ipconfig' and hit enter. Look for your Default Gateway
type that ip into your browser (IE/Firefox/whatever) and login
adjust the MTU to recommended settings. If its at 1500, try 1364 of 1492

Posted on Jun 16, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

My xbox says that I cannot connect to xbox live because of my MTU. How do I fix my MTU?


depending on which router you have you need to go into your router settings and change the MTU size, the standard size is 1500

Nov 20, 2010 | Microsoft Xbox 360 Console

Tip

Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Trying to set up xbox live.


you need to make an xbox live profile not mtu for offline. You have to make a new profile.

Jun 23, 2009 | Microsoft Xbox 360 Console

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MTU


RELAX! my xbox did the same thing today. Cant connect to xbox live? Well Xbox live is down today for god knows why, It finnally told us that after going through a million router settings.

Jun 16, 2009 | Microsoft Xbox 360 Console

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Mtu failing


ther is no probs with ur xbox it will com on today

Sep 30, 2008 | Microsoft Xbox 360 Console

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Connection problems


MTU stands for "Maximum Transmission Connection". Some routers and/or network gateways are incompatible with Xbox LIVE, while others may be compatible but merely need to have a setting changed. If you compare your router to the list of routers at the following web address, you can confirm whether or not your hardware has been confirmed as compatible with Xbox LIVE by Microsoft:

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Whether or not your hardware is listed as compatible, it would still be a good idea to check your instruction manual for the hardware you are using and see how (if possible) to change the MTU settings. Microsoft suggests that the MTU setting should be 1364. Using untested hardware or hardware not listed as compatible may still work, however, future updates to LIVE may suddenly make your hardware incompatible, as updates to LIVE and the Xbox console are made to work with the specifications of tested and listed compatible routers and gateways.

Aug 13, 2008 | Microsoft Xbox 360 Console

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Xbox live cant connect mtu failed


Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Aug 02, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 live states MTU failed


for some reason i cant connect to live, it says that my mtu has failed. any surgesstions how i solve this??

May 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Mtu


If you have your Xbox connected through a router, most routers, on their control panel (192.168.1.100 for example) give you the option of setting an MTU, or leaving it to default. This option is normally found on the setup page of your routers control panel.

MTU stands for maximum transmission unit, basically a speed thing.

If you can set it, change it to something above 1500 depending on how fast your internet connection is, but I am fairly certain that 1500 is the minimum that you would want to have set for xbox live.

Another way to do it is, if your router has this option, set the MTU to Automatic. That way your router (should) be able to do all of that dynamically as the need arises.

I hope this helps to solve your problem, good luck!

May 16, 2008 | Microsoft Xbox 360 Console

1 Answer

MTU con connecting. How to fix ?


What does MTU do on Xbox Live?

The MTU of your router or gateway must be greater than or equal to 1365. If it is less than 1365, you won’t be able to connect to Xbox Live.


To change the MTu login to your admin router panel:
  1. Go to start>Run>cmd>type ipconfig
  2. look for "default gateway" then type that address into your router login, usally the login is admin/admin if not look in your manual or call your router maker.
  3. Now login locate the area to adjust the MTU if you cant find it, contact the router maker, or look in your manual.
More info:
http://www.xbox.com/en-US/support/connecttolive/xbox/connectionmethods/diagnosingconnections.htm

Good luck!
Cam

Oct 21, 2007 | Microsoft Xbox 360 Console

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