Question about Dell Latitude D600 Notebook

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My dell lattitude D610 laptop wont charge battery

Used to work fine, but when on battery power the battery light glimmers on and off weakly in green, but the charging light does not light up. Tried new battery but does make difference. Is there something wrong at motherboard end?

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  • 3 more comments 
  • paul_pearce Dec 22, 2008

    Am only able to run it on AC power at present. Cheers P

  • paul_pearce Dec 22, 2008

    thanks for trying again, but the battery and its connectiosn are clean. P

  • paul_pearce Dec 22, 2008

    connections on laptop seem clear and clean. P

  • paul_pearce Dec 22, 2008

    The power supply transformer failed before this problem started, so had to replace striaght away with a generic rather than Dell supply. The battery was dead and wouldn't charge at this stage already, hence need for instant supply cord replacement. The new cord has variable settings, nearest being 19v whereas original kit was 19.5v. This works all the laptop options well with the boot up message that this is a varaiance to the normal input voltage. The battery was not charging before the cord supply failed though. The battery is rated at 11.1v Type C1295. P.

  • paul_pearce Dec 22, 2008

    The laptop uses 19.5v and the supply is 19v. I can change the setting to 20v if this is better, but I thought the lower nearest number was most advisable. P.

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  • Dell Master
  • 4,806 Answers

Before you come to that conclusion, try it on AC power only
get back to us if the problem is still the same

regards

Posted on Dec 22, 2008

  • 3 more comments 
  • Lee Hodgson
    Lee Hodgson Dec 22, 2008

    HI there, its probably not the motherboard, if it was the computer wouldn't boot at all.
    Have a look at the connections where the battery goes for build up of dust or especially hair which could cause the battery not to charge

    regards


  • Lee Hodgson
    Lee Hodgson Dec 22, 2008

    sorry i meant check the connections on the laptop

    regards


  • Lee Hodgson
    Lee Hodgson Dec 22, 2008

    ok check the voltage on the power suppy against the voltage on the laptop, this is usually 19v either way it should be the same on the power supply and the laptop

    regads


  • Lee Hodgson
    Lee Hodgson Dec 22, 2008

    I think the universal power supply may be the problem, don't look at the battery for voltage but rather the laptop itself, this will displayed underneath the laptop near the serial numbers, check the laptop doesn't use less than 19v
    If it uses 15-17 volts then change the setting on the power supply to match.
    I would recommend that you get the appropriate power supply for it as these so called universal ones cause more problems than their worth

    regards

  • Lee Hodgson
    Lee Hodgson Dec 22, 2008

    As a pc technician, thats what i would advise, the only way i could now work out if it was a problem with the motherboard or bios because of the original power supply fault is go into the bios settings and load the default settings as the shock may have damaged the bios (update the bios from the computers manufactuers website while you are using it on AC power), if this does not work get another power supply, try and borrow a compatible one from a friend and see if the battery charges, that will tell you its your power supply and it has to be changed. If you still get the same result then the feed back caused may have damaged the motherboard. If thats the case your very lucky the computer works at all

    kind regards and plesae keep me posted


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