Question about Canon imageCLASS MF7480 Laser Printer

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CanoniP90 playing up!!

Won't print current page on my Macbook,eg a BA ticket reservation.Seems locked into printing previous formats eg home fax page,bank remittance requests etc all, of which I print out in some numbers for future use from time to time,but it refuses to return to printing  what's actually ON THE SCREEN!! Stupidly I seem to have mislaid the user's guide CD,the quick-start guide is useless;I have tried pressing the right quadrant on top of the printer,which produces a yellow light,then the left quad,which produces a green on/off light,and even both together..nothing.

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Try to clear print Queue...and restart print spooler by

Goto Start>Run>Type services.msc>restart print spooler service...

Posted on Dec 22, 2008

  • Sibananda Jena
    Sibananda Jena Dec 22, 2008

    1. Click "start" and go to "Run"

    2. Type "services.msc" at the prompt which will open the Services

      window (ooh, pretty...)

    3. Scroll down the alphabetical list in the right window pane until you come

      to the entry with the name "Print Spooler"

    4. Right-click this entry, then select "stop". This will stop the computer

      running the process that holds your print queues.

    5. Leaving that window open for now, click again on "Start", and then click

      "My Computer" to open a Windows Explorer window.

    6. We've stopped the queue service, now we just have to clear the jam that is

      already there. To do this we navigate to the print spool folder which is hiding

      within the Windows folders. Usually Windows is installed on C: drive, but you

      should be easily able to tell when the Explorer window opens which drive it is


      The usual path to the spool folder is

      C:\WINDOWS\system32\spool\PRINTERS, but yours may be slightly

      different. Your windows drive may have another name for instance, but this would

      be uncommon. So click on your Windows drive (usually C), then double-click on

      the Windows folder, and then find the System32 folder and double-click on

      that. Windows may warn you that you are about to view system files, but click

      "View files anyway" message and search out the "spool folder". Within the

      Spool folder is your Printers folder, and you should open


    7. Delete every file within this folder to empty the jammed print queue

      (pressing the "ctrl" and "a" keys will select all files and then you can just

      hit "delete").

    8. Close the explorer window now that we have emptied the cleared spool files,

      and return to your Services window. we must re-start the Print spool

      service, and do so by right-clicking the Print Spool entry and selecting

      "Start" from the list. Close the services window and try printing again


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