Question about HP Pavilion s7310n (EN996AA) PC Desktop
Try to update the firmware - http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-54758-1&lc=en&dlc=en&cc=us&product=362754&os=228&lang=en
Posted on Dec 26, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
if this fails to fix the problem
It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it
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