Question about HP Pavilion s7310n (EN996AA) PC Desktop

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Pavillion a305 w does not read DVD+R - HP Pavilion s7310n (EN996AA) PC Desktop

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  • Pedro Oliveira May 11, 2010

    Can not read DVD's with all or only with that?

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Try to update the firmware - http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-54758-1&lc=en&dlc=en&cc=us&product=362754&os=228&lang=en

Posted on Dec 26, 2008

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Have you installed the correct driver for your DVD player? Chances are, your computer is not properly communicating with your computer or your DVD player isn't compatible with your computer. To automate your driver update, you can install Radarsync to your computer.

If updating or installing the driver won'f fix the issue, then I suggest that you contact your DvD player manufacturer and check whether it is compatible with your computer.

I hope this helps.

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Your CD drive has an internal failure which is usually the laser head. It would be cheaper to replace the drive or use your DVD drive to read CD's then to have the laser head replaced in the CD drive. The disk tray motor system is not connected with the read write system in the drive and the tray ejecting or loading a disk is not an indication of the health of the drives logic system or laser head.

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You can try cleaning the laser with a dry q-tip.

If that doesn't work, try booting a copy of Windows that was burnt to dvd or Ubuntu burnt to dvd.

Let me know what happens.

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Try booting from the disc drive with a windows CD. If it does work, then try uninstalling from devices in windows, then scan for hardware changes and re-install. If its still not working I suggest doing a backup of your files and re-install windows, a corrupted registry may also cause this. If trying to boot from CD does not work you will need to replace the DVD drive

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1 Answer

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There is a possibility that the laser of the optical drive is not functioning anymore to write dvd. This is what you have to do.

Click on Start
Click Run
Type regedit and press OK
Registry Editor windows will come up
go to HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
CLass
{4d36E965-E325-11CE-BFC1-08002BE10318}

on the right hand side, delete "Upper FIlters" and "Lower Filters" you may see on it. Everything that has something to say on upper and lower filters.

Close the Registry Editor and then Click on START, right click on My Computer and then select Properties.

Go to Hardware Tab and click on Device Manager
click on the (+) sign of the cd/dvd rom and right click on the item below and select Uninstall.

Close everything and restart your computer and try burning a dvd

***remember to use burning software since windows XP explorer could not simply burn data using the Explorer it self.

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maybe the panel wire inside the computer may not installed properly.Check ur computer at the same shop.

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My cd rom drive has stopped reading disc , however the dvd writer is still working okay . i have an hp pavillion dv6000 laptop..


yours is a dvd reader and writer.....(i.e)it can read both cd and dvd and write both......now due to some problems dvd reader has been failed.....now you have to give that repair.....mostly it can be repairable......otherwisw if you warranty you give that and take new one from where you have buyed it......otherwise you have to buy a new one.....no other solution for this.... i am software engineer...and i have experience.....try this.....it will work 100%.....

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this is the link your system.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&lang=en&dlc=en&product=3384293

if you scrol down it has the updates you need for the raxio dvd software. but all your software you will need is here on this page.

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You seem to be onto things (though your problem classification was generic instead of for your Toshiba model A305.) Install all the updated drivers for your laptop from the laptop's support site (Toshiba's, that is) so you can use your drive. Drives fail sometimes, and you could try sticking an old movie or something in there instead of nothing, but it is likely it is just the missing driver.

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DVD and CD require different spec lasers (DVD requires 1.3nm compared to 2.1nm for CD)

It seems like your CD laser is broken, although your DVD laser still works. Replace the drive, it's not too expensive.

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