Question about Xerox WorkCentre M15i Laser Printer

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Scanner locked my multifunction xerox workcenter m15i showing scanner locked. how to solve this problem

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  • Anonymous Apr 14, 2009

    Hey thanks a lot, it definitely helped.

  • Anonymous Mar 16, 2014

    xerox workcenter 5016 showing u2 error

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2 Answers

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There is a lock that has been hit and has the scan lamp locked.
Where to look is on the botom of the scanner. Look in where you remove the copies, on the bottom of the scanner you will see the only green part there, it is about 2 inches long and a half inch wide.
Turn the machine off, reach in and push the latch full IN, toward the back of the machine, then pull it our toward you until it snaps into place fully forward, It may be a little tight with it against the lamp carriage, but once you get it latched forward it will return to normal.
That latch is easy to hit when you are removing your copies from the tray.

Posted on Dec 22, 2008

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Configuring a printer that is equipped with a network adapter for TCP/IP on a large business network requires the technician to assign which of the following to the printer?

Posted on Dec 31, 2009

  • rose_thug Dec 31, 2009

    what the solution for the lamp is locked in place of scanner

  • rose_thug Dec 31, 2009

    Configuring a printer that is equipped with a network adapter for TCP/IP on a large business network requires the technician to assign which of the following to the printer?

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Posted on Jan 02, 2017

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1 Answer

HOW DO I un-lock the scanner on a Brother MFC 7420?


Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

You can also try unplugging the all-in-one for several minutes to reset the error codes. If the error persists, contact Brother if the MFC-7420 is still under warranty (1 year). If it isn't under warranty, consider replacing the unit. The repair costs may be unreasonable.

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