Question about Canon imageRUNNER 1310 Printer

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Paper jam Please explain how I can fix a paper jam on the canon imagerunner 1310 copier. Thanks, Nellie

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  • Anonymous Mar 20, 2014

    Copier will not work. The message says, "Paper jam, open left door". There is not paper jam.

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  • 191 Answers

Hi usually paper jam at paper input area a or transfor section(photo drum area or fuser unit area, so you may try:
1) take out paper tray and open the cover that you can change toner cartridge there (see manual) looking for any paper inside paper input area or around the cartridge, then take out jam paper.
2) open fuser unit at paper output area ckick a locker at somewhere (see maanual) looking for any paper jam

Posted on Dec 22, 2008

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Posted on Jan 02, 2017

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I have a canon imagerunner 2020I copier with a


this message is 90% from the second tray.try to close the small door of the 2nd cassette forcefully.if it does not work u can disconnect the second tray by unplugging the wire from the engine board on the back side of the machine by removing the back cover.it will be a yellow p/j in the middle of the board.u can easily trace it as it goes down to the 2nd tray.

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Our shop's Canon ImageRunner 3025 shows a jammed paper error, but there is not jammed paper in the copier that I can see. So what else could be triggering this jammed paper error? Thanks, Seth


You need not to pannic.Those paper jams are always there... What you need to do is to check you paper arrangement in papers tray sometime rough arrange may led to paper jams everytime

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Omari Saburi

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We had a paper jam cleared the paper jam placed the toner cartridge back in and continue to get the red ''error'' message...the cartridge doesn't seem to snap back into place very well....we have been...


Hello sir; I guess you missing one place that's paper tray, try pull out may be paper hanging there, otherwise check the paper senser is in position.

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I have a solution. Take a baseball bat and knock the crud out of that ******! That will fix the problem of not having a door! Thus it will make a verrrrrry easy opening to get the paper out! :-D

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We finally found all the buttons-levers to push and to pull and were able to remove the paper that caused the paper jam. Thanks for your help Nellie

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It sounds like the paper jam is in the fixing assembly, and you can not access it unless you take it to a service center for canon products.

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Did you open the smaal door on the lower left to try to remove it from there.Or is it stucked in the fixing area.

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