Is it possible to disassemble a Dyson floor tool/head please? (Not the turbine head!-the duel floor head!)

Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

It's also a good idea to check the Turbine head is free of any threads, hair or other obstructions:



If you need further help once you've given this a go, you can reach our experts at the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

Brushbar not turning Clutch check - Dyson

www.dyson.com/...dyson...not.../brushbar-not-turning-clutch-chec...

DysonBrushbar not turning - Clutch check. Please ensure that your hands are clear of the soleplate and brushbar before completing this test. Clutch check.

Resetting the brush bar (Official Dyson video) - YouTube

? 3:52
https://www.youtube.com/watch?v=AiKnefEr7ns
Jan 16, 2014 - Uploaded by AskDyson
How to clear and reset the brush bar of your Dyson DC41 Mk2, DC55, ... Dyson DC41 Mk2, DC55, DC65, DC66 - Resetting thebrush bar (Official Dyson video) .... Dyson Cinetic DC52, DC54with the Musclehead™ floor tool ...

Dyson DC44 - Remove & clean the Brush Bar - An owners ...

? 4:13
https://www.youtube.com/watch?v=_0a71p84sp8
Nov 12, 2012 - Uploaded by Tom Strong Reviews
Here is the fantastic Dyson Digital Slim Mk2 DC44 Animal. (DC45 in ... Europe) Here I show how to remove and clean the Brush Barof any tr... ... It is and easy operation and one you need to do whenever the brush is not clear.

Dyson DC54 Support - Turbine head not working properly

https://www.dyson.com.au/.../dc54/dc54...not.../turbine-head-not-workin...

Dyson DC54 Support - Turbine head not working properly. ... If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the ...

Hi there, it's Jack at Dyson.

DC39's Trigger head floor tool is powered by a turbine, driven by your vacuum's suction. Following these simple checks should help you resolve any issues which could be preventing the brush bar from rotating as normal: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar/dc39-check-triggerhead-tool

If you'd like further help from our experts after giving this a try, please get in touch with us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can also confirm if this is covered under your Dyson parts and labour guarantee.

Hi Lyn, it's Jack at Dyson.

DC56, the new Dyson Hard vacuum cleaner, is engineered for quick cleanups on hard floor surfaces - wood, laminate, lino, tile etc. It also converts into a powerful handheld vacuum for dusting tasks around the home and inside the car.

The Dyson Hard is not designed for use on carpeted floors, and we do not manufacture a motorised head for this machine as it lacks the wiring and connections needed to supply current to a motorised head.

Airflow-driven Turbine heads, such as the Tangle-free Turbine tool, are engineered to work with the performance characteristics of our mains-powered vacuum cleaners, and are not compatible with Dyson cordless or handheld vacuums.

However, we do have a range of accessories which are compatible with DC56, and you can find these on our website: http://www.dyson.co.uk/accessories/variant-accessories.aspx?pid=DC56-dyson-hard

There is obviously a way, but i wouldn't recommend it. Take it to a vacuum repair shop and let a professional do this. It's not a DIY job

Pull the plunger into the ''out'' position for vacuuming carpets.

For vacuuming hard floors push the plunger into the ''in'' position to stop the brushbar spinning.

Refit the tool onto the machine and test.

Has this resolved the problem?

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Hi there,

I can't tell from the information provided what sort of issue you're having with your mini turbine head, but you may find our support guide of use in resolving any difficulties:

http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-mini-turbine-head/mini-turbine-head-not-working-

Alternatively, one of our advisors will be happy to provide assistance if you call our free Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Hi its Darran at Dyson.

The Turbine head on the DC11 range is not powered by a motor, it is air driven. If the performance of this tool has reduced, this is most likely caused by a dirty filter or a blockage in the head or the machine.

To clear, please visit our support section online at www.dyson.com.

If you have a different product that does have a motorised head, you will also be able to locate information on how to reolve this via the online support section.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Hi its Darran at Dyson.

As the Turbine head is air driven, you may need to wash the filter and check the rest of the machine for a blockage as a loss of suction will also reduce the performance of the Turbine head.

For the full blockage procedure and filter washing instructions, please visit the Support section of our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service