Question about Tomtom GO 300 GPS Receiver

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Tom Tom 300 Dead-in-the-water

My Tom Tom 300 ran out of power the other day. I charged it overnight and nothing happened, no screen, nothing. I connected it to my computer and the computer couldn't tell it was connected. I reset the device, but still nothing happened. I called Tom Tom customer support this morning and they ran some diganostics and ended up telling me to mail it back to Massachusetts for repair, which will take up to a month to do. I use the Tom Tom daily with work. I am thinking of buying a second one while this one is in the shop, but before I do anything, I'd see if anyone out there can help with this problem. Thanks!

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I had thet problem Once. I removed the SD memory card and powered the unit up then reinserted the card an it has been working fine.

Posted on Jul 24, 2007

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Posted on Jan 02, 2017

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Best Solution posted on Jan 17, 2008 Asker's Rating 4%20stars_w.png
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Rating: 85%, 3949 votes
leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.

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1 Answer

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Plug it into your computer using a USB cable and press the reset button. Once it resets, keep it plugged in and your computer turned on, until the battery is fully charged. Every so often, charge it. If the battery goes totally dead, it will create problems.

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1 Answer

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Hi,
Press the power button for 15 seconds and your tomtom will turn on with the drum sounds yor tomtom will now reset but nothing will be deleted off it and it will now hope fully work.

Bye

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