Question about HP ScanJet 3200C Flatbed Scanner

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Unable to scan using HP Scanjet 3200C in Win XP Pro

I am getting the following error message when I try to scan using HP Scanjet 3200C scanner under Win XP Pro:
"Cannot find your scanner.  You may have a scanner connected to your PC, but HP PrecisionScan LT was unable to locate it. Do you want to run HP PrecisionScan LT without a scanner attached to your PC?"
I had installed the driver for HP Scanjet 3200C (sj648en.zip) from the HP site. But I am getting the above problem. Please help me to resolve the above problem. Appreciate your help. Regards, shanthala 

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Hi Shantala,

HP advises that, on some systems, the scanner hardware may get into an error state that will keep the scanning software from finding the 3200c ScanJet. If your scanner still isn't found after installing this driver and software update, please follow the directions below:

  1. Unplug the power cable from the 3200c ScanJet.
  2. Unplug the parallel cable(s) from the 3200c ScanJet.
  3. Shut down the PC and wait for ten seconds.
  4. Plug in the power cable to the 3200c ScanJet.
  5. Plug in the parallel cable(s) to the 3200c ScanJet.
  6. Power your PC on.
If you still have the problem, uninstall the driver from device manager, and download and run this .exe file version of the driver instead.. and if necessary, repeat the above steps..

ftp://ftp.hp.com/pub/softlib/software4/sj648/sj-1436-3/sj648en.exe

Hope this helps

Chris (ziraffa)

Posted on Dec 22, 2008

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