Question about Lexmark X3480 All-In-One Printer

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How can I get rid of the Fax facility.

I do not get any faxes sent to me, yet every time the phone rings there is interference because the all-in-one is receiving a fax. It is getting very annoying and I cannot find any way to disconnect the Fax facility without losing connection to the internet which is through my phone (not wireless). Is there a way of eliminating the fax from the other printing, photocopying and scanning. I DO NOT WANT THE FAX FACILITY INSTALLED ON MY COMPUTER - PLEASE ADVISE ME HOW TOI DE-INSTALL IT.

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Click start / settings / printer and faxes. once there delete the fax icon.

Posted on Dec 22, 2008

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1 Answer

Will not accept incoming faxes


Have you set the Fax to Auto-answer or is it waiting for you to manually answer the fax? Change this by pressing Setup and Press 3, Press 3 again. Press the right arrow to toggle On or Off.

Make sure that the rings to answer is set appropriately. Press Setup 3 4 to change.
If you have a PBX or ISDN converter phone system, check that you are using the correct phone jack - for phones and faxes.

Do you have a voicemail service on the line? This will force you to receive faxes manually and only when you are present.

If you have an answering machine connected to the line, check that the answering machine is not the problem by disconnecting it and trying to receive a fax. Long welcome messages can make the calling fax machine hang up early. Insufficient time between the end of the message and the beep can make it impossible for the OfficeJet to spot the fax tones; the same is true with loud messages.
If this is the problem, record your message again, keeping it short (10 seconds but speak softly and slowly).

If you have a distinctive ring on the fax line, make sure that the OfficeJet is programmed to recognize the ring (some ring patterns cannot be interpreted and you'll need to contact your phone company to change it).

Check that other computer hardware is not causing an issue (modem with auto-answer, other interference). Unplug everything except the OfficeJet and try to receive a fax to check for interference. Then reconnect one item at a time and try getting a fax again to determine which item is causing the probelm.

I hope this helps.

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You just need to change the Rings To Answer option so that it is the maximum 9 rings. This means that that the phone will be allowed to ring 9 times before the fax answers the call. This option is found in the Setup menu, under Communications and then Rings To Answer. Hope that helps.

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I just spoke with customer service live chat.
-press the "Fax Mode" button
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