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Sounds like a driver went astray.
Try disconnecting the Camera from the USB port and reinstall
the CD software program. When the program asks you to connect the
camera to the USB port, do so and it should work.
Hope this helps. Bud
download the software from www.acerpanam.com.
you need 2 things.
1. orbicam driver (if you can see your orbicam in device manager, you don't need to install driver again).
2. orbicam application, there are 3 kind of orbicam (suyin, bison and logitech), I don't know what is yours. you need to try 1 by 1.