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The door on my washing machine AEG OKO-LAVAMAT 64689 UPDATE will not open and the machine will not go through a wash cycle. When I switch it on it seems to go through a timer programme but there is no action from the machine and the door will not open at all. Can anybody help?

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I do not have a solution to post. Can I please have confirmation that you have NOT charged me for your appalling lack of service. I did not get a reply on line after waiting for over an hour, and you have answered my questions with automated emails.

Posted on Dec 23, 2008

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