Kodak ESP 5250 All-in-One Printer Logo
Anonymous Posted on Aug 29, 2012

Printhead carriage jam

Printhead jam left error code 3527

  • Anonymous Aug 31, 2012

    Because we can move the printhead by hand along the guide bar we think it may be an electrronic problem.

  • Anonymous May 23, 2013

    how can i move it by hand

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1 Answer

Sam Palermo

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  • Master 1,267 Answers
  • Posted on Aug 31, 2012
Sam Palermo
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It all depends on who made the product. There are often times simple solutions but they need to be found by searching on the web and talking to service people about the unit. Some print head motors were known to fail or develop bearing noise over time in the HP line. Many of these things are really not prone to be fixed as the repair cost is sometimes the same as a new unit.
I would contact the warranty center- even if out of warranty and see if you could talk to a technician to start.

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Check the LCD on your printer control panel or the status monitor on your computer for an error message. If there is an error message, follow the instructions to clear it.

If there is no error message, or if the problem continues:

  1. Open the access door.
  2. Disconnect the power adapter from the back of the printer.
  3. CAUTION: Do not use force on the printhead carriage to move it. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.
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  8. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  9. firmly until you hear it click into position.
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To resolve this error:
  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
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  4. Remove the printhead and ink cartridges.
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