Question about HP OfficeJet J4580 All-In-One Laser Printer

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Iunable to scan, I got "No Scan option"

It also referred me to device documentation

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UNABLE TO SCAN - "NO SCAN OPTIONS - REFER TO


Hi,

Please click the below link for detailed step by step troubleshooting assistance.

Click here to get the solution


Regards
Riztech

Jan 09, 2011 | HP Photosmart 3310 Printer

Tip

How to Solve No Scan Options: Refer to device documentation to troubleshoot


How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot

1. Click Start ,
2. Click Run and type Msconfig and then click on ok
Will show the new screen of System configuration utility
3 Click on startup option
4. Search the list for HP Digital Imaging Monitor .
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.

*Note : If HP Digital Imaging Monitor is not on the list,
it means the driver was not correctly installed.
You need to reinstall the software.

on Jan 22, 2010 | Office Equipment & Supplies

1 Answer

Cannot scan any documents to computer. Refer to


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.

For normal scanning you can choose the option of Scanners and Cameras wizard in control panel. But it is better if you have software disk of printer because it contains more option.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Feb 20, 2010 | HP PHOTOSMART PLUS B209A All-In-One...

1 Answer

When I try to scan it says no scan options. Refer


try installing this with your anti virus disabled scanner drivers have a way of not getting installed because of anti virus programs it helped with mine

Nov 01, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Cannot use scan...when I put a document in the tray and press "start scan" it says " no scan options" and "refer to device documentation" what to do?


You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.

Oct 09, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I'm trying to scan a document and it says "No Scan Options. Refer to device documentation." It will not scan. What do I do?


In order to scan, you need to be connected to your computer with HP scanning software running. No scan options means it needs to know where to scan to, what format to save in, and what to do with the scanned image. If you want to copy, you just copy, but scanning requires software on your computer.

Sep 28, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

No scan options say refer to device documention to trouble shoot


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Mar 02, 2009 | HP Officejet 4315 All-in-One Printer

2 Answers

Printer Won't Scan


I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

Mar 29, 2008 | HP Photosmart 3210 Printer

3 Answers

Scanning


go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

Dec 17, 2007 | HP Photosmart 2575 All-In-One InkJet...

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