Question about HP OfficeJet 6210 All-In-One InkJet Printer

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"REMOVE AND CHECK COLOUR CARTRIDGE" KEEPS COMING UP NO MATTER HOW

This message keeps coming up and I can't get it to go away. I've check the cartridge about 12 times - message still comes up. I then replaced the cartridge with a new one (not HP) and it still comes up. Does anyone have any ideas?
Thanks

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  • lapidary Dec 22, 2008

    Thanks for your trouble.

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  • 446 Answers

This would probably be a printer failure itself, the print head that reads the presence of the the cartridges is failing and you need to check if theres any sign of leakage or broken parts

Posted on Dec 22, 2008

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Here is the other web link.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01300415&cc=us&lc=en&dlc=en&product=79477


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