Question about Samsung RS267LBBP 26.1 Cu. Ft. Side by Side Refrigerator with Twin Cooling System & CoolSelect Zone
I have a Samsung RS267LBBP side by side refrigerator. It's just over a year old. A couple of days ago, the power went out in the house for approximately 5 seconds. Once the power came back on, the front panel only has a single segment of the large numbers on the right blinking. Is there a way to reset the panel?
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A solution to refrigerator defrost cycle not working,
causing frig to not cool properly (also for freezer not cooling and water
dispenser and ice maker not working).
Here are my observations and solutions after 6 weeks of problems with my Samsung RS2533sw side by side refrigerator/freezer.
First problem was the refrigerator defrost cycle was not working. I first called a local technician to solve the problem. Big mistake, he didn’t know what he was talking about and it cost $60 for nothing. After calling around and not finding anyone else who would service my refrigerator, I worked on it myself. I finally diagnosed that the PCB (or PBA) main computer board had gone bad. All other refrigerator defrost parts tested ok with an ohm meter. Unplugging the refrigerator to ‘reset’ it for any length of time did not solve the problem. So I ordered a new PCB main from Searspartsdirect.com for $87 + SSH (part number DA41-00134A or D or F – don’t worry about the last letter, they are all the same part). The new part solved the problem.
One note about ordering parts, I choose Searspartsdirect.com, they were the second lowest price. They also have very good customer service, at least when I’ve dealt with them. They will send a replacement part if the part they sent you fails within 30 days (only once on electrical parts though). Partstore.com gets very bad reviews and for just $6 less than Sears, I wouldn’t risk the agony of poor customer service. Partselect.com is pricey, $150. Samsungparts.com was $20 more than Sears. All these stores are online because I could not find any stores that carry Samsung parts and it is even harder to find a repairman willing to work on Samsung refrigerators, I live in Dallas where there are 6 million people in the metro area and only 2 service men are registered with Samsung as being qualified.
I found out something very interesting before installing the new PCB main. In order to know if I could do it myself, I took apart the back compartment and took out the existing PCB main. I then reconnected it and put it all back together so at least I’d have a working freezer. I then ordered the new part. In the mean time between getting the new part and having disconnected the original main circuit board that interesting thing happened. I came out a couple of days later and found a pool of water on the floor in front of the frig. The original circuit board was activating the defrost cycle in the refrigerator and had melted a huge block of ice, now water on my floor!!! I had already ordered the part and couldn’t cancel it, so I kept the part and installed it anyways, rather than pay more postage just to get the cost of the part refunded.
So if you think you have a bad circuit board and unplugging the frig to ‘reset’ it doesn’t work, you might just want to try disconnecting all the leads to the circuit board and just stick it back together and see if that actually ‘resets’ the unit. Just the other day the freezer side completely shut down (freezer stopped cooling, water dispenser and ice maker quit). I disconnected the circuit board completely again (all 8 connections) and that fixed it. Now everything works as it should (note it may take several hours or even a day or two before everything starts to work normally). One important note before disconnecting the circuit board, UNPLUG THE REFRIGERATOR FIRST!!!
Another interesting thing I found out about the defrost heater for the frig, is that during the defrost cycle it makes a soft, low grumbling sound (I was trying to eliminate the heater as the cause of the defrost not working). I know this because while this sound was going on I disconnected the lead to the heat element the sound immediately stopped and when I reconnected the heater plug, the sound resumed. The heater plug is next to the fan plug in the upper right of the compartment in the back of the frig as you access it from inside the frig compartment.
Lastly to see if I can prevent having to disconnect the circuit board all the time (we have infrequent power outages here which I think have a lot to do with this issue), I bought a $10 surge protector just for the refrigerator. Hope that solves that problem and good luck to whoever has the same issues.
Posted on Nov 26, 2008
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Your evaporator coils frost up in normal use
and every eight hours or so the entire unit shuts down and the defrost heater
comes on to melt the frost. This cycle last about 20 minutes. The melted frost
drips into a drain pan and through a drain tube to the drain tray under the
freezer/refrigerator where it's evaporated by the condenser fan.
Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.
Posted on Jan 19, 2010
Please double check your model number because that number is not listed. I am pretty sure it has a dual evaporator one for freezer and other for the fresh food compartment. Check behind the cover of the fan inside the fresh food compartment to see if the coils are icing over. Send me the correct model number will help me decide if it is something different. I will even send you a Service manual with the correctmodel number, Thanks, Sea Breeze
Posted on Feb 12, 2010
hello dont know if you have the same model
but this may be worht a look
samsung fridge freezer problems
http://www.youtube.com/v/RP9XLji-gdw?fs=1&hl=en_GB&color1=0xe1600f&color2=0xfebd01"> name="allowFullScreen" value="true">http://www.youtube.com/v/RP9XLji-gdw?fs=1&hl=en_GB&color1=0xe1600f&color2=0xfebd01" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344">
Posted on Oct 03, 2010
Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling
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Posted on Oct 25, 2010
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