Question about SanDisk Sansa e140 MP3 Player

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Screen backlight works but nothing shows on screen! HELP!

Hello, Yesterday, I went to turn my e140 on and it stayed on for a little while and then shut off, so I replaced the battery and pressed the Power button, it turns on, the back light on the LCD works, but no text or anything shows up on the screen, but it still plays MP3's, its so frustrating I cant see what Im playing. Also I updated the firmware and it does the same thing, but this time it wont play music. I want to exhaust all my options before I give up on my Sandisk e140? Is there anything else I can do?

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6 Suggested Answers

  • 47 Answers

SOURCE: My Sansa e250R, 2 gigs, froze. Help!

It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset. Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off. Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours. Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error. I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)

Posted on Apr 23, 2007

  • 1113 Answers

SOURCE: SanDisk Sansa e260 MP3 Player

To reset the player hold in the power button for at least 20 seconds, when you release the button the player should restart on it's own. If it doesn't then try again holding the power button for a little longer. If for some reason the player becomes unstable and resetting doesn?t resolve the issue, then try the Sansa Connect Recovery Tool which will clean up your player and restore it to factory settings. You can download this tool & get instructions on it's use on the following link: Please update the question & let us know if the information given was useful to you - Good Luck!

Posted on Aug 15, 2007


You have a corrupt file - bad file...

Corrupt files for sansa -

Plug your player in, in MSC mode.

Right-click on it.

Click "properties"

Click "tools"

Click "Error Checking"

Check both the boxes on the error checking window that pops up, and click start.

After it finishes, check your player to make sure your player is normal.

If that don't work then format =

Posted on Oct 10, 2007

  • 1 Answer

SOURCE: How to unfreeze mp3 player

Try Holding the Power Button for 20 sec for a Power Reset of the device Turn on the Player ,hold the Power button for 5 sec.

Posted on Mar 28, 2008

  • 684 Answers

SOURCE: sandisk e140 mp3

Try to Format the Mp3 player wat u can do is Connect the Mp3 player to the computer go to My computers there u will find the
Mp3 player as a removable disk just right click on it and click on format and format it it will solve the problem

Posted on Aug 03, 2008

  • 1 Answer

SOURCE: Hello, having trouble with my mp3 player SanDisk c140.

Solution is pretty simple.

Go to Settings on your device -> USB -> Change it to MSC.

When you connect it to your computer on Win2000 it will show as a drive. Open the drive you should see the folders. Drag and drop your mp3's into Music* folder. Or your videos into Video folder and your Photos to Photos folder.

Posted on Aug 14, 2008

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My mp3's screen is black

Could have have possibly turned off the backlight? That could be a solution. Dimming the backlight more and more without paying attention or even turning the backlight off completely it was bouncing around in your pocket. Or if you mean that the screen is completely black and absolutly nothing can be see on it, try to see if you can reset it to factory defaults to see if that will fix the problem.

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Droped iphone, screen is only white, touch screen works.

put it in DFU mode while connected to the computer. to do this, hold the home and power buttons for 10 seconds and then let go of the power but keep on holding the home for 10 secs. the screen will be black and nothing will show up. go to itunes and click on your ipod on the left. then click restore. this should work.

Apr 22, 2009 | Apple iPod touch

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Hey can you tell me how to fi this problem my san disk e140 is telling me not enough memory cnnect to the pc delete 4m of songs for sansa system.i have tried everything it told me and it still do not work...

to solve the problem do the following things:

- download the firmware (
- run firmware - SW
- FirmwareDownloader shows "Detecting"
- put oft the battery of the e140
- hold down the Power Button
- Connect the e140 to the PC
- FirmwareDownloader shows "Recovery mode ready"
- press start-Button

--> e140 works

Sep 28, 2008 | SanDisk Sansa e140 MP3 Player

1 Answer

Screen stays black after splash screen

ooh you got big problems .. i think do your computer regonize the mp3 player? can you see the partitions on the mp3 player

what os are you using xp,vista,ubuntu,mac,kubuntu.....
i hopes that this is useful
maby you can reinstall the whole mp3 serch on google and you find much information

Jan 20, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

My mp3 freezes up..can anyone help??

Thank you for the help in reformating my sansa e140. It worked perfectly!!!

Jan 18, 2008 | SanDisk Sansa e130 MP3 Player

2 Answers

Power goes out

easy fix my friend its temporary firmware problem . ok now to fix it plug the sansa in your pc ,just doing so can fix the problem if not ,unplug it from the pc the unit should have stayed on (the blue LED's of the wheel r on but no screen backlight) push the ON button on the side and hold it push for a good 20 secon then releass it that will make the unit do a soft reset and then turn it back on again it may chow the low bat simbol just plug it back in your pc the screen will show the turning arrow the backlight of the screen will work, let it recharge and there you go fix.

Dec 29, 2007 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

How to unfreeze mp3 player

We have a toshiba gigabeat f20. today it worked fine, listened to it for hoursbefore turning it off. turned it on within a hour to play it and got a blank screen. nothing in the environment could have caused this. battery had been replaced a week before. so, took the case off to opened it and take a look. realized that one of the plug ins for the screen had come loose or slightly lifted inside. it did not totally unplug, just not pressed down tight. pushed it back in. put the case back on. hit the power button and it's back on, nothing that had been previously loaded was lost.

Nov 13, 2007 | MP3 & Digital Media Players

1 Answer


Change Batteries

Oct 11, 2007 | SanDisk Sansa e140 MP3 Player

2 Answers

Technical help needed please

Aom reasons why Mp3 locks 1.Ilegal music is put on the MP3 2. you took the Usb when it was in the middle of a load what i did was erase the last song i put on there it still showed as a locked MP3 for a little while after i erased it

Sep 05, 2007 | MP3 & Digital Media Players

2 Answers

I hate blue

goes off because the backlight is on a timer. after 20 seconds or so it turns off if no buttons are pushed. if the player will still play music but nothing shows on the screen, then the display is shot. The screen is not replaceable on these players. sorry, but it's most likely junk now. You could use it as a data storage device still. Best bet is to buy a used player off ebay or amazon.

Feb 11, 2007 | SanDisk Sansa e130 MP3 Player

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