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New bathtub chipped

Just installed a new archer kohler tub and a tile fell on surface and now there are 6 chips. Have not used new tub yet as remodel is now being complete. I am so upset that this accident occurred on brand new tub.
Please advise.

Thanks and happy holidays!

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You should ask a lawyer for advice on who should fix it, but there are kits available to patch chips like those. You apply it as a liquid and then wet sand it. They are fairly easy to apply, and inexpensive.

Posted on Dec 22, 2008


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When filled with water, the tub edges pull away from the tile, installed per manufacture's direction, is this normal?

No, it's not normal. I suspect you missed one of the early steps in the installation. The bottom of the tub needs to be fully supported. We often use mortar to set the bottom of the tub so it doesn't move. If you did that, the whole floor may be sagging under the weight. We see this sometimes in houses built to minimum code.

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There are several options for cleaning the piping on a jetted bathtub.
The reason you have a residue on the bathtub surface when you are done bathing is because there is bacteria built up in the plumbing of the jetted tub. In order to remove that and reduce the amount of "yucky stuff" coming into the tub when using it, we recommend a regular usage of a jet cleaning product about once every couple of months
Here is a link at the bottom to the cleaning products I can find right now. There may be others out there that I am not aware of but I do know these products work well in all jetted bathtubs.

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Our jacuzzi tub is 20 hrs old and possibly is leaking. About 6 mths ago we remodeled bathroom &replaced all tile around tub & shower. We do not want to tear out tile. What would be best way to pin...

if you have a water stain on the ceiling below your tub then you have a water leak. There is no easy solution for this. You must get to the underside of the tub in order to watch the jets when the tub is full of water to isolate the leak and then have it repaired by a plumber.

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How do you remove wall tiles

Follow following steps -

1.Decide where to remove the grout
2. Scrape the grout away with a utility knife
3.Try a rotary grinder instead.
4.Remove grout until the spacer lugs are visible.
5.Chisel tiles away from the wall.
6.Break the tile if necessary.

If the tiles are grouted, you will have to clear the grout away first. There are inexpensive tools designed specifically for grout removal. After removing the grout, use a small pry bar or a similar tool to pry the tiles away from the wall. Most likely, though, if the tiles were installed onto drywall, the drywall will be damaged during removal. Fortunately, drywall is relatively easy to replace. Once the drywall surface is ready, new tiles can be attached with tile adhesive or mastic. Regrout and seal the tile around the new tiles. *If the new tiles are natural stone they will be very porous and will need to be sealed and dry BEFORE installation.
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Self leveling clear epoxy, just a drop big enough to fill the hole will do it. Hope this helps.

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Drill out the screw, remove the strainer and then retap to the next size larger stainless or brass screw.

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1 Answer

New tub chipped

Most tub manufacturers sell a repair kit specifically for their brands, and usually are the best solution for repairing chips and dings. I would attempt to get their kit if it is available first. Normally, they are provided free of charge for damage discovered after installation, and at reasonable cost for owner inflicted damage. If such a kit is not available, you may have to "wing it"
Here are three possibilities, and I have used two of these.
If your tub is enamel on iron/steel, and you have the chipped out piece, you can reattach it with matching enamel (appliance) touch up paint as the adhesive, and it works as the crack filler as well. Reinstall the chip, and sand smooth after drying with auto wet sand paper, beginning with 800 grit and take it progressively to 1500/2000 grit, until the gloss matches the surrounding surface. This makes an invisible repair.
If the chip is in acrylic, you can repair with a fibreglass repair kit available at one of the home hardware type stores. Again, it is better if you can re use the chipped out piece. If it is available, mix the repair parts of the kit together and butter it into the groove (after trial fitting the chip). Place the chip back into place, and cover with wax paper. Weight the chip to keep it in place until it dries, and wet sand as before. This makes a "close to invisible" repair.
A better repair to acrylic can be made if you can grind some matching surface acrylic (gel coat) to dust and mix the dust with the fibreglass repair resin before re-installing the chipped piece. This makes a closer surface match, leaving the resin surrounding the chipped piece less noticeable. All of the materials used for this type of repair are compatable
If the chipped piece is not available, you can harvest a small piece from an out of view section to make the dust/filler and apply as a paste, filling the chipped area flush and sand smooth as before. This takes the artist's eye to get exactly right, but it can be done. If you cannot get a harvested piece from your own tub, you may be able to get a piece from the store where you bought the tub. If they have a damaged/returned tub, they will usually "donate" a small piece to help you out. I have seen returned tubs be sold for salvage prices.
Just as reference for future use, it is a good idea to cut a plywood cover for the tub, or to line it with cardboard when remodeling to prevent having these type of repirs added to your list of things to do. I learned this a while back, the hard way.
Best wishes. Hope that this was of some use to you.


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We have water in the button to turn the jets on so now they won't work. How do we get the water out?

The button is likely an "air switch" which uses a push button to send a puff of air down a tube to activate the switch at the other end. Since 99.9% of jetted tub makers no longer can use an electrical switch mounted at the surface of the tub, due to the possibility of contact with water (shock hazard).

The best way to clear the tube of any water is to remove the access panel (if you have one) on the tub, otherwise, you'll have to gain access from an adjoining room via a wall, etc. You can try to suction the wate from the tube, if you can remove the push button from the tub. I would try using a turkey baster or eye dropper to extract the water from the tube, but as I stated, the best way is to gain access to the inside of the tub components and remove the switch tube that way. It is possible that the push bulb switch has become disconnected from the actual switch mechanism and you'll need to reattach it anyway.

Check your owners manual to see where the switch is located, in case you need to get at the controls via cutting through an adjoining wall. This is why the manufacturer's all say these types of tubs should always be installed to allow access to the inside components for servicing, in case repairs are needed. Just an FYI, it is easier to repair and replace a small piece of drywall 16" by 16" than to have to repair tile work, etc. Of course, it all depends on what you're good at!

You might also want to contact Kohler to talk with one of their customer service people and see what they recommend you try. 1-800-456-4537

Hope you find this helpful and best regards!

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Sounds as if you may need a new switch to turn the tub on/off. You can find one on our site

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