Question about Sony Handycam DCR-HC20 Mini DV Digital Camcorder

2 Answers

No image in the viewfinder or LCD screen when try to record...

I've had my camera about 2 years now and this is the first time this has happened. When I go to record new videw the screen is completely dark. I can play back video and that does display on the LCD, but switching to camera mode just shows a black/dark grey screen (and if I do record...there is nothing played back). I have cleaned the heads and taken the battery pack off (though it was almost out of juice when I removed it). Any help would be greatly appreciated!!! I shoot a lot of video and am at a loss!!

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  • GEORGETHALES Dec 30, 2007

    Yes it has been really frustrating ... checked all the issues batteries and that the lens is obstructed. The screen is blank but can view taped material Had the camera for 3 years and it is out of warranty. In Australia you have to pay for the extended warranty AU 193



    seems that there is no fix - this is very disappointing on Sony !!!





    Regards

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This could be a CCD image sensor problem. Sony is aware of this issue and will fix the camcorder free of charge if the sensor is faulty. Check this link and see if this fits your problem http://esupport.sony.com/perl/news-item.pl?news_id=118&mdl=DCRHC20 My camera (also 2 years old) has just started doing the same thing. Good luck.

Posted on Apr 26, 2007

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I have recently had what I think is the same problem. I wrote to a supplier in the UK to see if they could diagnose it from my description. My camera is still not fixed as yet (as I have not sent it off yet for fixing), however there initial analysis was that it is 'Drive PCB' problem and a replacement part would cost £38 + labour + tax. I am not sure what the Drive PCB is, but I have the same blank/grey screen when trying to record but playback is OK. My camera is also about 2 years old.

Posted on Apr 11, 2007

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Posted on Jan 02, 2017

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1 Answer

No image is captured by the screen itself (LCD screen works but completely dark).


Did you try pressing the display button several times? in both viewing mode and record mode? Cycle through all display modes, s you get used to the button, so it does not trow you off when it happens again.

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When in video recording mode LCD screen and viewfinder are black when the lens cap is off.


It could one of a few problems:

1. The viewfinder is pulled out and "PRIORITY" is set to "FINDER".

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2. The LCD monitor's brightness setting is too dark.

Adjust the brightness of the LCD monitor.

3. If the monitor is tilted upward 180 degrees, open the monitor fully.

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Knowledge Article C116445
There is no picture or a black screen appears in the viewfinder or LCD when attempting to record. Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record. NOTES:
  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshootin

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