Question about BenQ FP71G 17" LCD Monitor

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Benq monitor powers off immediately

Hi Experts I have a 1 year old beng monitor 17g+ I have been using the DVI input worked great However , it just stopped and powered down. The computer is fine runs with another monitor When i press the power for the benq it varies between a one second and off to a 2 second flash of the screen and then turns itself off. Tried different power cords, different computers , a different cable (not DVI) Get the same result - any idea- The monitor had just been running and stopped. I wasnt even touching the computer- there is no screen saver curently there . Can any one clear the fog m

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I had the same problem, sent it back under warranty and they replaced it within 1 day including their pickup and delivery by UPS. Actually they sent me the wrong replacement (w/o DVI) the first time but when I told them they sent UPS again with the right one.

Posted on Jan 13, 2008


Hi This is radbrad Took the monitor in - they did some soldering and repaird it? any way it was a physical problem

Posted on May 09, 2007


Try sending monitor back as most Benq monitors come with at least a two years silver warranty. Benq are very helpful and their repairers are quick and polite. You will find their no.s on their website my monitor was experiencing the same and for $10 postage and a one week wait is repaired and working fine.

Posted on May 09, 2007

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Posted on Jan 02, 2017

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HOW to reset Compaq S2021A LCD Monitot

* Power the monitor off
* Disconnect all cabling from the bottom and/or sides of the monitor (especially the power cord)
* Press and hold the monitor power button down for 5 seconds
* Reconnect only the monitor power cord and either the #1 blue VGA or #2 white DVI (not both from one video card)
* Power the monitor on
* The PC should already be on. The monitor should auto sense the #1 blue VGA or #2 white DVI. If it does not, press the Input Select button and change to #1 VGA or #2 DVI

Jul 02, 2013 | HP Computers & Internet

1 Answer

A blue display box continually pops up with Input Select D sub DVI. I am thinking it is something to do with the monitor. What is wrong?

This monitor has two types of video inputs, a 15 pin VGA D-sub connector and a DVI connector.
If the video card has a 15 pin D-Sub then connect the video cable to the 15 pin D-Sub connector on the monitor.
If the video connectors are DVI then connect the video card and monitor with a DVI video cable.
You will also need to configure the monitor for either the D-Sub or DVI video input.

Aug 03, 2011 | BenQ FP91G+ 19" LCD Monitor

1 Answer

I run a PC with the newest sandy bridge hardware and a Msi GTx 560 Twin Frozr II video card (dual Dvi-I input and a mini-hdmi input). I also have a BenQ G2222 monitor (one VGA input and one DVI-D input),...

The problem might be with your ram. Try taking it out and putting it back in. You might also have a problem with the video card. Make sure it is secure and screwed in.

Mar 19, 2011 | Computers & Internet

2 Answers

Benq E2200HD No Cable Connected!

mnk1001, Possible Failure of internal "switch-mode-power-supply"/ "CCFL inverter supply" of E2200HD. Will need to investigate to see if SMPS is in emergency shutdown mode. Please post back if you find out root cause of failure. 12fixlouie

Apr 08, 2010 | BenQ E2200HD Monitor

5 Answers

Hi,how do I know wheather I need DVI or VGA cables to connect CPU to a Monitor.I sold monitor when I got laptop now I want set up the Dell Dimension 3100 as aback up,so I'm looking at wide sreen monitors...

Most of the Widescreen monitors come with DVI as well as VGA connector. A VGA connector and DVI connectors are different in many aspects. First of all the DVI connector would be white in color and VGA would be blue.
VGA connector has 15 pins and DVI has 24 +1 pin

Sep 02, 2009 | Dell Dimension 3100 PC Desktop

1 Answer

Benq FP222W

Your monitor must have multiple inputs (Dvi,D-sub) so it searches when you start for which input is connected.
If menu popping up intemittently is your problem,The culprit is generally defective (Leaky) Key switches.You need to pen up monitor and replace.
Normally BenQ has a 3 year warranty.

Dec 28, 2008 | Computers & Internet

2 Answers

Inoperative monitor

Here are a couple things to try.

1. try the input select button on the monitor (The minnus button) without pressing the OSD menu button 1st, see if it changes to analog.

When the DVI self-test screen is up, it is indicating monitor is in DVI mode.

2. If that doesn't work, try a DVI to analog converter on the DVI port on the monitor and connect the analog cable to the converter. See if you get any video that way.

3. If you can access the On-Screen Display (OSD Menu) perform a factory reset.

Sep 29, 2008 | Dell UltraSharp 1703FP Flat panel TFT 17"...

2 Answers

"No signal detected" when LCD connected with DVI-D Cable

Thank you for providing your configuration details.
You have failed to specify wheather or not your LCD Display is under Warrenty.

Perhaps these simple trouble shooting procedures will get the job done.

1. use the DVI to VGA adaptor that came with your card

Plug in a regular CRT monitor to the Primary Display Output Port using the DVI to VGA adaptor
( either port can be designated as the primary by you )
I like to use the Port nearest to the motherboard as the Primary

2. plug in the your LCD monitor on Secondary Display port using your DVI cable

At this point you should be able to see your desktop on the Primary CRT Display

3. Go to the display properties and use the Nvidia Dual Display Setup Wizard

set both desktops to CLONED at a resolution of 1024x768 and set the refresh to 60Hz
which is default for most LCD displays , some have higher refresh rates , consult your user manuel

If the display resolution and refresh are set incorrectly for your CRT or LCD you will see
Signal Out of Range ( if the display has the ability to display that error message )

At this stage both displays should be showing a Windows Desktop

If you now see your desktop on both displays , you can now put the LCD on the Primary Port

No Signal Detected ( this means the display device is not receiving a signal )

If your LCD display is still displaying the error message
"No Signal Detected" after performing the trouble shooting proceedures
You may need to read the user manuel about how to enable DVI signal input.

If you are certan you have done everything correctly but still see only "No Signal Detected"

Your LCD Display may need replacement

Loch Hime :-)

Sep 14, 2008 | BenQ FP71E 17" LCD Monitor

1 Answer

Benq fp737 17

How old are the monitors?
Normally backlights last at least 30,000hrs of working.
Normally problems on Inverter board transistors near yellow inverter transformers.

Nov 28, 2007 | BenQ FP731 17" LCD Monitor

3 Answers

DVI input on monitor not working

Contacted viewsonic about this issue- they suggested- have both dvi and vga hooked up to same machine. start with poweroff on both. power on monitor, then power on computer. when you see display coming from the vga, power off pc, then disconnect vga cable, turn off power to monitor, disconnect power cord from monitor for 5 + seconds, reconnect power cord, power on monitor, then power on pc.
If this doesn't work to get the dvi working, (as happened to us) we returned our monitor for a replacement, since it was still under warranty.

Sep 17, 2007 | ViewSonic VX2025wm 20.1" LCD Monitor

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