I have a 1 year old beng monitor 17g+
I have been using the DVI input worked great
However , it just stopped and powered down.
The computer is fine runs with another monitor
When i press the power for the benq it varies between a one second and off to a 2 second flash of the screen and then turns itself off. Tried different power cords, different computers , a different cable (not DVI)
Get the same result - any idea- The monitor had just been running and stopped. I wasnt even touching the computer- there is no screen saver curently there .
Can any one clear the fog
I had the same problem, sent it back under warranty and they replaced it within 1 day including their pickup and delivery by UPS. Actually they sent me the wrong replacement (w/o DVI) the first time but when I told them they sent UPS again with the right one.
Try sending monitor back as most Benq monitors come with at least a two years silver warranty.
Benq are very helpful and their repairers are quick and polite. You will find their no.s on their website www.benq.com my monitor was experiencing the same and for $10 postage and a one week wait is repaired and working fine.
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* Power the monitor off
* Disconnect all cabling from the bottom and/or sides of the monitor (especially the power cord)
* Press and hold the monitor power button down for 5 seconds
* Reconnect only the monitor power cord and either the #1 blue VGA or #2 white DVI (not both from one video card)
* Power the monitor on
* The PC should already be on. The monitor should auto sense the #1 blue VGA or #2 white DVI. If it does not, press the Input Select button and change to #1 VGA or #2 DVI
Definitely some electrolytic capacitors are blown inside the monitor in power supply module. Open it and observe any of them rounded on top, replace with proper ones. You see, controller operations with VGA and DVI inputs takes different current from the supply, that's why it may take different time until PWM chip in the power supply will decide it is time to shut down before getting smoked. Replace capacitors.
Most of the Widescreen monitors come with DVI as well as VGA connector. A VGA connector and DVI connectors are different in many aspects. First of all the DVI connector would be white in color and VGA would be blue. VGA connector has 15 pins and DVI has 24 +1 pin
I had a similar problem whereas my monitor went to sleep mode after a few minutes. I'm running an HP LP 2065 in dual mode with another HP flat screen. However, I did resolve the issue after resetting the output settings.
How to do that:
right mouse click on the desktop
select graphic options
Maybe some changings/modification will help you too.
What is the way to get the very best picture quality when hooking up my new HP L 1755 Flat Screen Monitor to my E-Machine W3052 which is about 3 years old.First would it be compatible or the best idea to hook up VGA to VGA.DVI to DVI which means buying a new Video card for my Computer so the DVI could be hooked up to my computer, or hook up the DVI to VGA Connector ? Would a DVI Video card be worth the extra costs if I went that route ?This HP L 1755 only has a response time of 25 ms, is that good enough to watch Music Videos or not ? I do not do any gaming.Can you tell me the best detailed step by step way to hook up this monitor to my E-Machine W3052 Computer and which Connector to use ? If I need a DVI Card what would be the Part number or Card I would need to get ? Sorry about all the questions.Any guidance and input would be greatly appreciated since I have a disability and need some help and to be honest I do not have 50.00 for a DVI Video card. Sincerely & God Bless ! Thanks,Diehard16
Contacted viewsonic about this issue- they suggested- have both dvi and vga hooked up to same machine. start with poweroff on both. power on monitor, then power on computer. when you see display coming from the vga, power off pc, then disconnect vga cable, turn off power to monitor, disconnect power cord from monitor for 5 + seconds, reconnect power cord, power on monitor, then power on pc.
If this doesn't work to get the dvi working, (as happened to us) we returned our monitor for a replacement, since it was still under warranty.