Question about Panasonic GigaRange KX-TG5432 Cordless Phone

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Answering Machine always on

I purchased KX-TG5432M model 2 years back and has been working well till now. There was an incoming call but since nobody picked up the call, it went in to answering mode. Since then the answering machine light is on and I am just not able to switch it off. In addition, no other keys work in answering machine or intercom - basically no keys work on the base unit. Please suggest a solution. Thanks, Murali

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SOURCE: How to change the answering maching message

Depending on how your automated attendant is programmed, you will need to either change certain prompts or certain Custom Service menu greetings. Without knowing how your system is configured, I can't be more detailed, sorry. However, we can fix this for you over the Internet with our remote support package...

We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Posted on Oct 14, 2008

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SOURCE: panasonic kx tg7200fx and kx tg 1100 compatible for use in intercom

A few days ago I bought Panasonic KX TG1100 - but the base unit does not ring - only the handset!
Can I do anything about it?

Posted on Nov 20, 2008

  • 1 Answer

SOURCE: I have a Panasonic KX-TCD220E

I had the same problem with KX-TCD220E and BT line. Cured by changing the DSL filter.

Posted on Nov 13, 2010

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SOURCE: I have a Panasonic Keyphone

Calls are signalled in two ways. First, check the Ringer switch on the left side of the phone. It's a 3 position switch OFF/LO/HI. If the outside lines are blinking the MESSAGE light, then the ringer is probably turned off. If your intercom calls are toning but not ringing, you may have the AUTO ANS light lit. Press it until it's off and intercom calls will either start ringing or send an audible tone.
If it tones, then you have a programming problem where intercom calls are set to tone instead of ring. That's corrected in system programming.


Posted on Apr 25, 2011

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I would like to change the answering machine message

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Answering system

It first sounds as if the handset isn't charged properly. Check the battery status first. The manufacture advises to charge the system for approx. 7 hours before any use occurs. Second, make sure that the registration took, when programming the phone originally. I would de-register the handset by: 1 {MENU} i {0}{0}{2} 2 {3}{3}{5} i {OK} 3 Select the handset you want to cancel by pressing the desired handset number ({1} ? {4}). Then re-register by: 1 Handset: {MENU} i {0}{0}{1} 2 Base unit: KX-TG6021/KX-TG6022/ KX-TG6023 Press and hold {LOCATOR} until the IN USE indicator flashes. KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 Press and hold {LOCATOR/ INTERCOM} until the IN USE indicator flashes. LAfter the IN USE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3 Handset: Press {OK}, then wait until a beep sounds. 4 {OFF} Third, make sure that the display on the handset does not show "SP-Phone" in the display, if it does press the phone icon button. Fourth, Do you currently have voicemail from your phone service provider? If so, the answering machine will not answer. Make sure that the answering machine portion is turned on. Do this by: Press {ANSWER ON} to turn on/off the answering system. When the answering system is turned on, the ANSWER ON indicator lights. When the answering system is turned off, the ANSWER ON indicator turns off. If there are any further questions or comments, please post here. Please rate this solution through fix-it. Thank you

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