Question about Kenmore 71812 / 71814 / 71819 Bottom Freezer Refrigerator
Need help, my bottom freezer working fine, opened back panel in freezer and coils all frozen over, my main fridge is not cooling at all. Any suggestions to what is happening and what am I looking at costs estimates to repair either myself or technician.
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Posted on Jan 02, 2017
The freezer will stay cold because a small
amount of cold air will be forced through the frost but that will not
be enough to make it up to the refrigerator portion. You can defrost
the unit by removing the metal panel and allowing the frost to melt.
Careful use of a hairdryer can speed up this process. This will likely
be a temporary fix. The root cause of excessive frost can be caused by
a bad door seal or a defective defrost circuit.
First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.
If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.
Posted on Jan 07, 2009
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