Question about Kenmore 71812 / 71814 / 71819 Bottom Freezer Refrigerator

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KENMORE MODEL 596 BOTTOM FREEZER, FRIDGE NOT COOLING

Need help, my bottom freezer working fine, opened back panel in freezer and coils all frozen over, my main fridge is not cooling at all. Any suggestions to what is happening and what am I looking at costs estimates to repair either myself or technician.

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  • needhelp1973 Dec 22, 2008

    Looks like a possible defrost cycle failure I read this on another persons post, any suggestions on how to repair

  • needhelp1973 Dec 22, 2008

    Thanks will try it

  • Loc23 Apr 24, 2009

    I have same Problem? Freezer Works Fine but Fridge not cooling?

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First off unplug ref and melt the ice with a blow dryer.then check your defrost circuit,it is easier to check with the ice gone.

Posted on Dec 22, 2008

  • do you know how to use a multi meter?unplug the referidge and check to make sure there is not a open defrost thermostat and/or open heater. on the meter is will be around o ohms if it is infinite then that component is no good. the defost thermo is in line with the heater so unplug one side of the defrost tsat away from the heater and you can test both at 1 time let me know what you get for readings,



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SOURCE: KENMORE MODEL 596 BOTTOM FREEZER, FRIDGE NOT COOLING

The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.

First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.

If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.

Posted on Jan 07, 2009

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Posted on Jan 02, 2017

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The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.

First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.

If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.

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