Lexmark z845, about a year old, won't feed cd label sheets. Been doing fine until last few months. Have to "force feed" like the rollers are dirty and slippery and can't grab the label sheets. If they do grab, the label sheet will turn sideways and jam. If that's the problem, how do I clean the feed rollers (or roller)?
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: label sheets won't feed, jam
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I have had this exact problem this morning with Epson SX235W.
4 from the end of a print run the feeder grinded to a holt.
I removed paper switched off machine checked for jam but every time I turned it on it span the feed rollers for a few seconds and came back with the error. I tried everything I could find on Google and after 2 hours its was still the same . by now I was sure that this was mechanical failure. In a last ditch attempt I used good old brute force and pushed a thick piece of card through the feed whilst it was turning on . HA !! Jam light goes out, printer works . 3 sheets later I find a very old/inky rubber band has been pushed out with the paper. must have been in there for ages before becoming a problem.
Moral is - there is almost definnatly someting stuck, even if you cant see it.
How to Perform the Hardware Test on a Lexmark Z840 and Z845 Color Jetprinter
Lexmark Z845How to perform the hardware test; Hardware test; Lexmark Z840 Color Jetprinter; Microsoft Windows 98; Microsoft Windows Me; Microsoft Windows 2000; Microsoft Windows Server 2003; Microsoft Windows XP Professional x64 Edition; Microsoft Windows XP
Performing the Hardware Test
Turn off the printer.
Press and hold the Paper Feed button.
While continuing to hold down the Paper Feed button, press the Power button ONCE.
When the Power button begins to flash rapidly, release the Paper Feed button. A test page will print.
I have a Lexmark C510 colour printer: Manufacture date June 2005.
I had been getting the "Paper Jam 241 error in Tray 1" message for some time. Sometimes it would print just fine but in the past several months, it's been bad. I'd pull the tray out (notice roller marks on the top sheet that was only partially fed), reinserted the sheet properly into the tray and try again and again. The techy at Lexmark mentioned that I could purchase a new rubber roller that feeds the sheet but that I might first wipe down the roller myself as they get worn and old. I first wiped it down with a damp cloth to clean it then thought to try reconditioning it with leather conditioner we'd purchased for our couch (I'm sure Amourall would work just as well). Voila, the old, dry roller was picking up paper again. Just open the rear door and that grey roller (it's black again when you recondition it) is at the bottom. Hope that helps.
Hello there ok
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks http://www.printertechs.com/tech/mkinst/mk-1300-5fuser1.php
I have to select -print first then when I get the "load paper" message, turn the printer off . wate a few seconds then turn it back on. I will then feed the paper and print. I may end up replacint the printer.
Probably the labels have a slight plastic fiber or coating in them and is getting a coating on the heat roller.
Here are part numbers of the correct CD labels you can run without a problem. Xerox Matte Coated CD Labels, 6-Up, 11x17 Reorder 3R12373 75 sheets per boxWhite1+ Box$65.21 Other items to consider:Return to TopItemColorPrice/UnitQuantityXerox Gloss Coated CD Labels, 6-Up, 11x17 Reorder 3R12372 75 sheets per box ItemColorPrice/UnitQuantityXerox CD-ROM Glossy Coated Labels, 4 x 7 Reorder 3R6322 50 CD-ROM Labels, 25 Sheets per cartonWhite - Glossy Coated1-9 Box$17.4410-49 Box$16.9050-99 Box$15.65100+ Box$14.89
I had the same problem with lexmark z845. It is easy to solve this problem.Just do like the picture I post and you never get the paper pull to one side again. The problem is the rolling motor is too strong, so it pull the paper out out the tray in oneside. I use the mini cassette box, stick it with the super glue. And the printer works very well
Something probably fell into that tiny pinch of an area where the paper goes. I have found everything from a Tostito crumb to a chip of drywall blocking my paper feed. Flip your machine over, poke it if you have to, and shake it around til the little bugger falls out.