Question about Microsoft Windows XP Home Edition

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Desktop files are not opening

When i double click on the files and folders then, 'windows is searching for that files, click on browser or cancel'

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It basically means that the original location for that shortcut has been moved, I recommend deleting that shortcut going to the original file and right clicking, select create new shortcut > desktop.

Posted on Dec 22, 2008


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Posted on Jan 02, 2017


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Photosmart 31c will not install on widows 7

try this solution :
Follow the steps below, and let me know what happens?

Step one: Clear temp directory
  1. Type %temp% in the run or search for programs and files field
  2. Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
  3. Continue with Step 2 below
Step two: Downloaded and extracted to your system:

1. Download the full feature software and drivers

Note: Go to HP Customer Care, and then enter your printer model. Download the full feature software and driver, and then follow the remaining steps below. If your product doesn't have the uninstall_l4 then please let me know what printer you have and the operating system you are running.

2. Once the download is finished double click on the file to extract the software.
3. When the installation window opens press the cancel button to stop the installation
4. Type %temp% in the run or search for programs and files field
5. Look for, and open the folder starting with 7z (Example: 7zS2356)
6. Right click on the folder, and select Copy
7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
8. Open the 7z folder you just copied to your desktop
9. Open folder Util
10. Open folder CCC
11. Run the uninstall_L4 (.bat or .exe)
12. When the uninstall has completed restart the computer
13. Run Disk cleanup from Accessories\ System Tools folder under all programs
14. Download and install the latest version of Adobe flash player
15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
Let me know if you are able to successfully install the software and driver, and are able to print & scan?

Mar 24, 2013 | HP PhotoSmart Office Equipment & Supplies

1 Answer

I have a Freecom 160Gb external drive which I've used to back up various files (mostly photos and iTunes) which were loaded on the pc with Windows Vista installed. The pc recently had a failure o

Windows-based PCs b> Plug your iPod into your computer to open iTunes; if it doesn't automatically open, open it manually. A window will pop up on your computer asking you if you want to sync the contents of your iPod with the contents of your iTunes library. Click cancel. In the iTunes source list, choose the iPod, and make sure that you have selected the Summary tab in iTunes' main window. Open up the My Computer icon from either your desktop or the Start menu, and select your iPod from the window. In the My Computer window, open up the Tool menu and click on Folder Options. This will open up another window. Choose the View tab, and find the heading for Hidden Files and Folders. Click on the button that says "Show Hidden Files and Folders," then click the "Apply" button at the bottom of the Window. Close the Folder Options window. Find the iPod's icon on the desktop and double-click it. This will open more folders in the iPod window. Find the folder called iPod_control and double-click it. Now you will have a number of folders to choose from. Locate the music folder, and drag it to the main desktop so that it's copied to your computer. When the Music folder is on the desktop, right-click on it. From the window that appears, choose "Properties." In the Attributes area of the General tab, uncheck the Hidden option, and then click "Apply." A window will appear that will ask you to confirm the attribute changes. Make sure the box next to the Apply Changes to this Folder, Subfolders, and Files option is checked, and then click OK. Drag the folder and its contents into the iTunes library.


Jan 13, 2013 | Computers & Internet

1 Answer

I lost my cd , how can i download the software to my new computer?

1. Open your web browser. Click the address bar and type in the website where your driver can be found. You can get this information from your service provider or the manufacturer's website. If you prefer to locate a website on your own, you can do a search using your router's brand name and model number.
2. Scroll down the list of drivers until you locate the brand and model for your router. Click the link that matches your operating system (e.g. Windows XP, Vista, Windows 7).
3. Click "Save" or 'Save As" in the dialog box that pops up. Pay attention to the folder destination and the saved file name. You have now started to download the driver. When the download is complete, close your browser.
4. Click "Start" on your desktop, choose "Control Panel' in the menu, then double click "Add/Remove Programs." Scroll down to your router from the list of installed programs, highlight it, and click "Remove/Change" to uninstall the current drivers.
5. Open the folder that contains the downloaded driver. If the file is zipped you will need to extract the file using your zip program or Windows (If you do not have a zip program, please see the Resources section for some suggestions). Once you have unzipped the file, find the folder and double click the icon for setup. It should have an .exe extension, or mention that it is a setup file. This will start the Windows Install Manager.
6. Follow the on-screen instructions of the wizard. Once you have selected the installation folder, your installation of the updated router driver will begin.

Aug 20, 2012 | Computers & Internet

2 Answers

How can i delete skype user name from skype start up page

    • 1 Click "Start," then type "Run" in the search box. Enter "%appdata%\skype" in the "Open" text box and press "Enter" or click "OK."
    • 2 Highlight the folder in the open directory window with the Skype username you want to remove. Press the "Delete" key or right-click and select "Delete."
    • 3 Click "OK" in the confirmation window. The Skype username will no longer be in the login screen drop-down menu.

Feb 02, 2011 | Skype IM

1 Answer

I have a i pod touch and i want to put it on my home wireless system but i don't know how to get security code.

  • Open your Internet browser. Type in "" and click the "Downloads" tab located underneath the search bar at the top of the browser screen. Type "Wirelesskeyview" in the search bar, and click the "Magnifying glass" button.

  • Click the first search result, followed by clicking the "Download Now" button to begin the download. Save the file to your desktop.

  • Double-click the file to run the program. The password will be displayed in the program's window.

  • Password Locator for Macs Click the "Finder" icon on your dock. Select "Go" and "Applications" from the drop-down menu. Double-click the "Utilities" folder, followed by double-clicking the "Keychain Access" button. Double-click the name of your network, and check the box next to "Show Password." Type your System Administrator password, and click "OK"

    Jan 06, 2011 | D-Link AirPlus Xtreme G DWL-2000AP...

    1 Answer

    When i go to log in on my pc a notice comes up saying i need to reinstall framedyn.dll but dont know how

    1. Open your default Web browser. Search the Internet for a download location for a working version of framedyn.dll, or just follow the link in the Resources section below to download it from a reliable location.
    2. Click the download link and follow the prompts that appear onscreen to save the file to your hard drive. When the file finishes downloading, double-click it to open it in your computer's default program for compressed files. Click the "Extract" or "Unzip" button in this program, and select your desktop as the destination for the file when prompted. This will extract framedyn.dll to your desktop.
    3. 3 Double-click the "My Computer" icon and browse to the Windows system folder. The exact location of this folder varies among the different versions of Windows. In the original 32-bit versions of Windows XP and Vista, the system folder is located at "C:\Windows\System32." If you're using the 64-bit versions of Windows XP or Vista, navigate to "C:\Windows\SysWOW64" instead. If you're using Windows NT or Windows 2000, look for "C:\WINNT\System32." In the oldest Windows operating systems that use this file, including Windows ME, 95 and 98, the system folder is located at "C:\Windows\System."
    4. Left-click and hold the framedyn.dll file on your desktop and drag it into the system folder. Release the mouse button. If the original framedyn.dll file was missing, you won't see any Windows prompts. If it is present but corrupted, you will see a Windows prompt asking you if you would like to replace the existing file. If this happens, click "Yes."
    5. Reboot your computer.

    Nov 05, 2010 | Microsoft Windows XP Home Edition

    1 Answer

    My printer will not scan into my computer. I get a message saying to refer to device documentation to troubleshoot.

    This issue can happen when the software is not completely installed or the flash is not registered properly

    So please follow the following steps to resolve it
    1. Check the version of the windows installer
    Press and hold the windows button on the keyboard and click 'R'
    Type msiexec =?, click Ok
    A window would come up which would show the windows installer version
    If there version is less than 4.5 then download and install the latest version
    To download Click on the following link and download ''
    For Windows Xp: WindowsXP-KB942288-v3-x86.exe
    For Windows Vista 32-bit: x86 Platform: Windows6.0-KB942288-v2-x86.msu
    For Windows Vista 64-bit: x64 Platform: Windows6.0-KB942288-v2-x64.msu
    If its already greater than 4.5, Then move to the Step 2
    2. Uninstall the software completely (level three uninstallation)
    Uninstallation using the CD
    If you have and want to use the HP software CD, follow these steps to remove the software. Otherwise, use the previous method to remove the software.
    Insert the HP Software CD into the computer's CD drive.
    If the Welcome to HP! screen opens, click Cancel or Exit .
    On the Windows taskbar, click Start , and then click Run . The Run window opens.
    On the Run window, click Browse . The Browse window opens.
    Navigate to the CD drive on your computer (you can find the CD drive by clicking My Computer, usually), right-click the file, and then click Open .
    NOTE: If you double-click the file, the HP Installer launches. Click Exit , and then right-click the file to open.
    Double-click the Util folder, and then double click the ccc folder. A list of files on the software CD displays.
    Double-click the Uninstall_L3.bat file. The Run window opens again, with the path to the Uninstall_L3.bat file displayed.
    Click OK to start the level-three uninstall, and then follow the on-screen instructions.
    If you don't have the CD then download the software and use it
    To download the software click on the link below and select the operating system and select to download the 'Full feature softwares and drivers' under the drivers heading
    Select your operating system, and then click Next .
    Click the Plus sign ( ) next to Driver , and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
    Read through the minimum system requirements and additional instructions. You can also click View directions ( ) for complete download instructions.
    Click Download . This option allows you to install the software at any time after the download completes.
    Click Save , and then browse to the location on your computer where you want to save the file. Consider saving the file to your desktop for easy reference later in these steps.
    Click Save . The software downloads to your computer.'
    When the download completes, click Start , and then click Search . The Search Results window opens.
    Under What do you want to search for? , click All files and folders .
    Type Uninstall_L3 in the first search box, and then click Search .
    Double-click the Uninstall_L3.bat file. If there is more than one file in the search results, expand the In Folder column, and look for the file that is located in the Temp folder with 7zXXX.tmp in the filename (XXX varies by driver version). The HP uninstaller opens.
    NOTE: If the Welcome to HP! screen opens, click Cancel or Exit .
    3. Go to adobe's website and download the latest version of the adobe flash player, click on the following link to download
    4. Restart your computer and start installing the software
    Whether using the CD or the software (Better would be if you go with the software)

    Oct 28, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

    1 Answer

    Internet explorer is not visible on desktop

    Find a Missing Internet Explorer Icon in Windows XP
  • Step 1 Click the "Start" button. Click on "All Programs." Look for an icon called "Internet Explorer." Right-click the icon. Select "Copy" from the menu.
  • Step 2 Find a blank space on your Desktop and right-click on it. Select "Paste" from the menu. You should see a new icon called "Internet Explorer." Double-click it to make sure that it works.
  • Step 3 Open "My Computer" on your Desktop if you were unable to find the Internet Explorer icon in "All Programs." Double-click the "C:" drive. Double-click "Program Files." Open the folder named "Internet Explorer."
  • Step 4 Select the "iexplore.exe" icon and right-click on it. Choose "Create Shortcut" from the menu. Scroll down to the bottom of the window. Right-click the "Shortcut to iexplore.exe" icon. Click "Copy."
  • Step 5 Paste the icon to your Desktop. Open it to make sure it works.
  • Step 6 Click the "Start" button and select "Search" from the menu if you are unable to find the "iexplore.exe" icon in your Program Files folder. Search for "iexplore.exe." Locate the file. Right-click it to create a shortcut. Paste the shortcut to your Desktop.
  • Find a Missing Internet Explorer Icon in Windows Vista
  • Step 1 Click the "Start" button. Select "Run." In the "Run command" box, type "regedit.exe."
  • Step 2 Look for the key ""HKEY_CURRENT_USER." Click twice to open it.
  • Step 3 Navigate to "Software" and open it. Open "Microsoft," "Windows," "CurrentVersion," "Explorer," "HideDesktopIcons" and "NewStartPanel."
  • Step 4 Open the "{871C5380-42A0-1069-A2EA-08002B30309D}" key on the right side of the screen. Change the value to "0" to show the icon on your Desktop.
  • Jul 14, 2010 | Microsoft Internet Explorer 8

    1 Answer

    Scan document to text

    In order to scan to text or pdf, we need to install OCR.
    Please follow the below steps to install OCR.

    Please open the link and click on download only.
    Once we click on download only, we will get an option to save.
    Please save it on the desktop and then run.
    .You will get an eror message that says "This update does not support any of the HP device drivers that you have on your PC. You do not need this software update
    Please do not close that window.
    Now, please open the temp folder by performing the steps given below.
    : Press and hold the windows icon button ( between the ctrl and alt buttons on the keyboard ) and then press the R button.
    : Run window opens up.
    Type %temp% in the box and press enter.
    I would request you to perform the steps to open the run window and type %temp% in the box and press enter.
    The temp folder opens up, once that is done.
    Please open all the 7z folders and locate the OCR_webpack folder
    : Plaese copy the same folder ocr_web_pack and paste it on the desktop.
    Close all the windows.
    Please click on OK or cancel the error message.
    Now, open the OCR_web_pack folder that you have pasted on the desktop.
    Double click on the .exe file found in the OCR_web_pack folder.
    This should start installting the OCR software in the computer.
    You will get the options, Help (folder), Licensing(folder), Setup(folder), Autorun, hpqbpl1.dat, hpzsetup, setup.
    : Open the setup folder.
    : You would find the OCR setup.exe file, or set up foler or set up file, double click on the same to start installing the same.
    Once the installation is complete, we will be able to scan to text.

    May 10, 2010 | Office Equipment & Supplies

    1 Answer

    AOL Software

    Hi there,

    The file which is missing is located in
    C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\

    Browse to C:\Program Files\AOL 9.1\ and double click on aol.exe. It should start just fine.

    To copy the AOL data files and move them to the right location:
    1. Click the Start button, then open My Computer.

    Note: If using Windows Vista, click the Start button, then click Computer.

    2. Access the AOL folder.

    If using Windows 2000 or Windows XP, double-click the Local Disk (C:), then navigate to Windows\All Users\Application Data\AOL folder.
    If using Windows Vista, double-click the Local Disk (C:), then navigate to the Windows\ProgramData|AOL folder. Windows Vista users can alternatively search for C_AOL90 to find it.

    3. Right-click the C_AOL90 folder, then click Copy.
    Note: If there are multiple copies of the C_AOL90 folder, copy the folder with the later letter next to it. e.g.: If you have C_AOL90a and C_AOL90b, then C_AOL90b is folder that would need to be copied.

    4. Paste the folder into the correct location.
    If using Windows 2000 or Windows XP, navigate to the C:\Documents And Settings\All Users\Application Data\AOL folder. Right-click the AOL folder, then click Paste.
    If using Windows Vista, navigate to the C:\ProgramData\AOL folder. Right-click the AOL folder, then click Paste.

    If you do not find the Application Data folder, it may be hidden. To see all hidden folders on Windows XP or 2000, click the Tools menu, click Folder Options, then click the View tab. Under Hidden files and folders, choose the Show hidden files and folders option by clicking it, then click the OK button.
    If you do not find the ProgramData folder, it may be hidden. To see all hidden folders, click the Organize menu, click Folder and Search Options, then click the View tab. Under Hidden files and folders, choose the Show hidden files and folders option by clicking it, then click the OK button.

    5. Launch the AOL® software again.

    Warm regards,

    Anirban Mazumdar

    Oct 08, 2009 | Dell Dimension 4500S PC Desktop

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