Surround speakers work in test mode but won't come on during play
Hit the factory reset, installed jamo front speakers, yamaha centre and rears.
during 'basic menu' setup, I choose, subwoofer, 5 spkr, run through the tone test (all 5 spekers and sub work). Select yes and it only plays the two fronts with music or movies. I've run the setup several times. Have also checket the mem lock, it's set to off, so I should be able to program new settings.
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The problem can be the cable or speakers or RX-V463 or settings. Need to check one by one.
Set the RX-V on DTS or Dolby Digital
1) Check Cables - connect the 2 (surround) cables from RXV's Centre Out to Centre speaker. If the Centre speaker works, then cables are ok.
2) Check speakers - Connect each Surround speaker to RXV's Centre out. If it works Speakers are ok.
3) Check RXV - Set it on DTS or Dolby Digital
Connect RXV's surround out (one at a time) L and R to the Centre speaker. If there is no sound, the problem could be RXV's settings (I need to read the manual).
On the front display of the unit, you should have indicator icons that light up if a speaker is being used. Are there only 3 speakers lite up, or are there 5? As a quick check, make sure your speaker connections are secure, and then make sure your surround mode is set to a 5 channel surround mode. 5 channel Stereo is a good one to test with. Also, you can hit the "test" button to see if the speakers are connected and working, it will give a test signal out of each speaker independently. Let me know what you find, and I can answer more.
configure ur PC (both OS audio and third party sound driver) for surround sounds. control panel- sounds and audio devices - speaker settings - advanced - speker settings. so this done. make sure u select the 6 input channel - the button is on the right edge near the volume knob. near the vol button there are two buttons for selecting input type with up down arrow. from that u can select the input type this will be indicated on the top front indicator. but with the 6 input channel selected all selections are preceeded. if u select stereo mode u will have left/ right audio only. make sure u connect the input right. connect from computer to 6 channel input. main, surround, center and sub-woofer. connect the spekers to main (L/R), rear(surround) (L/R), center and sub woofer to terminal marked sub woofer ouput. this done select like i said before the 6 channel button. that should do it.
What do you have in the "multi channel input" jacks on the rear of the receiver? Those inputs Right, Left, Center, Surround R+L, and Sub are used when selecting 6 channel mode. They bypass the receivers surround processor board.
As simple as this sounds, try hitting the speaker a/b button on the front of the unit, next to the headphone jack. I had the same problem, and was about to package the whole thing back up and go back to Best Buy when I hit this button and then the audio test worked.
Best thing to do is to put the unit in 5 channel or 7 channel mode. That will send left ch information to the front left and rear left speakers ( both will get the same information). Ditto with the right channel. The center channel will get centre channel information.
If all the speakers work, go out and rent TOP GUN. ( yes its old), BUT there are a few extreme scenes , one of which is the elevator scene, where the camera changes perspective and suddenly you hear the elevator doors close BEHIND you through only the surround speakers ( have the unit in surround mode....NOT 5 or 7 ch mode ). If this works ok, then you have no problems.
Remember, surround sound only produces information in the rear channels when the information is there. To check out the digital and DTS decoders, get an action flick. If you can, get a remote too, because that will unlock many features about the receiver that you cant get to with the front panel controls. Also go to yamaha and download the owners manual ( its free !!).....that should get you going.....
I JUST EXPERIENCED THE SAME SITUATION HERE IS THE SOULTION YAMAHA SENT ME TO RESET THE SYSTEM HTR-5990
YAMAHA HTR-5990 FACTORY PRESET PROCEDURES
All models require the STANDBY/ON button to be turned OFF to start the reset process.
NOTE: The remote control cannot be used during the reset procedure. All necessary buttons to complete the reset process are located on the front panel of the receiver. This procedure is not intended to correct intermittent shut-off symptoms or problems
MODEL: HTR-5990 (U.S.A. model/s)
(BEFORE YOU CONTINUE, PLEASE READ THE ABOVE NOTES!)
1. Before you start this procedure, locate the MASTER ON/OFF button and the STRAIGHT/EFFECT button on the Front Panel of the unit.
2. MAKE SURE THAT YOUR RECEIVERS MASTER ON/OFF HAS BEEN TURNED OFF.
3. With the Right Hand, press and hold the STRAIGHT/EFFECT button.
With the Left Hand, press the MASTER ON/OFF button and HOLD both buttons for no more than 3 SECONDS, AT THE SAME TIME.
SP IMP. * 8 MIN. will appear on the display, which indicates you are in the Diagnostics Mode.
4. Rotate the PROGRAM KNOB to the right (ONCE) until the display reads PRESET *CANCEL.
5. Press the STRAIGHT/EFFECT button (ONCE) and the display will change to PRESET RESET.
6. Turn the unit off by pressing the MASTER ON/OFF button.
7. Wait 5 seconds, then turn the unit on by pressing the MASTER ON/OFF button. You have now reset your component to the factory settings.
NOTE: Yamaha receivers dont have to be reset during normal operation. It is not recommended that you reset the receiver unless a setting has been changed that you are not aware of, or the receiver is not operating properly. The reset procedure will clear an incorrect setting that might be causing abnormal operation.