Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Failure to align cartidge after inserting new one

Align cartridge fails each time after pressing enter and copying function produces a blank page.

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  • tlewis893 Dec 23, 2008

    The machine has been turned off for about two months. When turned back on, a new black toner cartridge was put in. It will not align cartridge after inserting the new one. 1) It displays a message that the paper is too narrow. The paper is 8 1/2" x 11". I have adjusted the paper guide on the left side as much as possible. 2) When pressing the "Enter" button again, it tries to align, but the paper jams and then it feeds a plain sheet, and tells you that the paper is too narrow. This cycle continues to repeat over and over.

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  • 40 Answers

It could well be that your scanner function is broken but hoepfully it is just malfunctioning, I would recommend trying to print a troubleshooting page from the system's menu to see if it lists any error codes regarding the scanner.

Posted on Dec 22, 2008

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Will not copy


This means one of the cartridges is defective, they cant align if they cant print. What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center. When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in. I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black. Basically you align the cartridges and then swap them so the printer thinks they are still aligned. The color still doesnt work and it is probably a defective color cartridge.

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I don't know how to install the cartridgre on my new printer J 3680 Could you please tell me how? Thanks,


Follow the instructions below to install the print cartridges for the first time. Installing print cartridges Step one: Install the print cartridges Follow these steps to install the cartridges.
  1. Open the cartridge door. The carriage moves to the far right side of the product. Figure 1: Open the cartridge doorc01133347.jpg
  2. Remove the new cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pink pull tab. Figure 2: Remove tape from cartridgec01107115.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.Do not remove the copper strips. They are required electrical contacts. Figure 3: Do not touch the ink nozzles or copper contacts.c01107116.jpg
  3. Slide each new cartridge forward into the empty slot. Then gently push theupper part of the cartridge forward until it clicks into place.
    • Insert the tri-color cartridge into the left slot.
    • Insert the black cartridge into the right slot.
    Figure 4: Insert the cartridgec01107117.jpg
  4. Close the cartridge door.
Step two: : Align the print cartridge The product prompts you to align cartridges every time you install a cartridge. You can also align the cartridges at any time from the control panel, or byusing the software you install with the product. Aligning the cartridgesensures high quality output.
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
  2. Press OK. The product prints an alignment page.
  3. Place the alignment page print-side down on the scanner glass.
  4. Press OK to scan the alignment page. When the scan finishes, the alignment is complete.

NOTE: If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Load unused plain white paper into the inputtray, and then try the alignment again.

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Something seems to be physically wrong in the mechanism.

Try the rolling wheels and the belt on which the cartridges run.

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1 Answer

Every time i try to copy the screen says "press enter to align cartriges


Have you carried out a head alignment procedure, I would carry that out again
the online user manual is available from this link http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=79499&lang=en&
The HP PSC prompts you to align cartridges every time you install or replace a print cartridge. Aligning the cartridges ensures high-quality output. To align the print cartridges when prompted:
  1. Press Enter on the front panel. A page of patterns is printed. The cartridges are aligned correctly. Recycle or discard the page.
To align the cartridges at any other time:
  1. Press Setup.
  2. Press 5, then press 2.
  3. This selects Maintenance, and then selects Align Print Cartridges.
  4. A page of patterns is printed. The cartridges are aligned correctly.
  5. Recycle or discard the page.
  • If this solutions solves you problem, please do not forget to rate my solution.
  • If not, then please comment back so I can help some more

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1 Answer

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This means one of the cartridges is defective, they cant align if they cant print.  What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center.  When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in.  I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black.
Basically you align the cartridges and then swap them so the printer thinks they are still aligned.
The color still doesnt work and it is probably a defective color cartridge.

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1 Answer

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Could be one of two things....

1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the paper...ie..green check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge

2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15

Inkworks
866-381-0541

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