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The screen is on but frozen, doesnt connect to itunes at all when plugged in to computer. Says now playing in the left hand corner, but has the pause symbol in the right. followed directions in brochure but will not let me turn off, will not reboot when holding down menu plus the center buttons,etc. wont do anything. thanks
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If your iPod is frozen or won't turn on, the steps to reset it vary by model.
Toggle the Hold switch. To do this, slide the switch to
Hold (an orange bar appears) and then slide it back (orange bar is
hidden).
Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
If
the Apple logo appears on the display, connect the iPod to a computer
and verify that it appears in iTunes and can play music. If the iPod
appears in iTunes and can play music, no further troubleshooting is
needed.
If the Apple logo does not appear or the iPod
is not seen in iTunes, connect the iPod to a power source by either
plugging it into an Apple iPod USB Power Adapter or directly into a
computer's USB port.
Let the iPod charge for at least 20 minutes. Note:
If the iPod is connected to a computer, make sure the computer does not
sleep, standby, or hibernate during the 20-minute charging period.
After
the iPod has charged for at least 20 minutes and while it is still
connected to the power source, toggle the Hold switch again as in step
1.
Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
If
the Apple logo appears on the display, connect the iPod to a computer
and verify that it appears in iTunes and can play music. If the iPod
appears in iTunes and can play music, no further troubleshooting is
needed.
If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
If your iPod is frozen or won't turn on, the steps to reset it vary by model.
Toggle the Hold switch. To do this, slide the switch to
Hold (an orange bar appears) and then slide it back (orange bar is
hidden).
Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
If
the Apple logo appears on the display, connect the iPod to a computer
and verify that it appears in iTunes and can play music. If the iPod
appears in iTunes and can play music, no further troubleshooting is
needed.
If the Apple logo does not appear or the iPod
is not seen in iTunes, connect the iPod to a power source by either
plugging it into an Apple iPod USB Power Adapter or directly into a
computer's USB port.
Let the iPod charge for at least 20 minutes. Note:
If the iPod is connected to a computer, make sure the computer does not
sleep, standby, or hibernate during the 20-minute charging period.
After
the iPod has charged for at least 20 minutes and while it is still
connected to the power source, toggle the Hold switch again as in step
1.
Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
If
the Apple logo appears on the display, connect the iPod to a computer
and verify that it appears in iTunes and can play music. If the iPod
appears in iTunes and can play music, no further troubleshooting is
needed.
If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
you have to hold the center button and the menu button to reset it...if that doesnt work you will have to plug it into the computer and use the restore function on the iTunes
Start by reseting it, hold down the "Menu" button and middle button for about 7-8 seconds. This will most likely work, if it doesn't, try restoring it. Do this by first plugging your iPod into your computer and starting iTunes. Then select your iPod in the list to the left, now click the "Restore" button located under the large picture of your iPod model. Restoring will probably take a little while, maybe 10-15 minutes.
Hope this helps!
put your ipod in disk mode by following these steps. press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons. whena check mark appears plug it into you computer and it should detect and mount. add music and have fun.
Try doing this: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps!
You should not plug the ipod to pc while it is playing because it is switches from the playing mode to sync and charging mode you can not play and use the ipod while it is connected with the software without ejecting it from itunes. Do a reset by pressing and holding the center and menu buttons at the same time until the screen goes back and apple logo pops up. This should reset your ipod and fix the problem.
Go to Start --> control Panel --> System --> Hardware --> Device Manager --> Universal Serial Bus Controllers - see if there is a yellow exclamation mark; if so, right click and select update driver
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