Question about Hotpoint HSS25GFP Side by Side Refrigerator

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My freezer won't stay cold enough to keep food frozen.

It is a hotpoint side by side. It occasionally, gets cold enough, but then warms up again. I developed a big chunk of ice on the back and outside wall, will goes through periods of melting, then getting bigger. I can't trust putting any food in here, because it spoils quickly.

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I had this problem about a year ago with mine. You need to replace the heating element located at the bottom of the freezer. It's behind a plate that you can remove after loosening a couple of screws. This heating element defrosts the freezer. When it goes bad it allows ice to form over the coils and then the freezer actually warms up. It's around $30 and an easy fix. You just need to unplug a couple of wires and put the new one in.

Posted on Dec 23, 2008

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