DVD/CD drawer does not open when button pushed - Averatec 3360
The drawer on my DVD/CD drive does not open when the button on the drawer is pushed and does not open when going to "my computer" then right clicking on DVD drive and then clicking on the eject option. It does open when a paper clip leg is inserted into the small hole on the front of the drawer.
If the drawer is opened with the paper clip and a data CD is inserted it seems to function properly as I was able to load the program from the disk. I had to use the paper clip to release the disk.
This notebook is not used a great deal and has NOT had any hard usage. I did remove the battery for an hour or more with the hopes that it might be a reset problem. That did not solve the problem either.
Anybody have an idea if this can be fixed easily and cheaply besides stocking up on paper clips?
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well it sounds to me like you are just trying to open the drive to insert a disk ? go to "computer" or "my computer" on the desktop, double click to open. you should see your hard drive "c" and cd/dvd drive "d" listed. right click the "d" drive, left click eject, voila. if you have more than one hard drive or a partitioned drive there might well be more drive letters but your cd/dvd drive will be marked as such. alternatively click "start", bottom left of desktop, click "computer" and once again you should see your drives listed. physically there should be , on the cd/dvd drive drawer itself a small button, push it once to open. failing all else, there should be a very small hole in the drive drawer, using say a paper clip or similar, insert into the small hole and push reasonably firmly, this should release the drawer manually and the drive will open. hope that helps. good luck.
When first powering on this laptop, you should push the button on the left side where the CD/DVD drive is located. You should also push F10 to stop it from loading an OS and it will enter into bios where the CD tray can be opened.
cd drawers often jam.
In the cd/dvd drawer you will see a small hole. Use a blunt pin or a straightened-out paper clip, insert it into the small hole and gently press. The drawer should then click open.
Try cleaning the plastic drive teeth/mechanism with a light drop of oil. Press the drawer button and it should then close. Press it again to see if the drawer opens as per normal.
If your cd drive plays a dvd as per normal but doesn't open when the button is pressed, continue using a blunt pin/paperclip. If the plastic open-close mechanism is worn or damaged there's very little you can do about it expect replace the entire drive.
If pressing the button on the CD/DVD drive does not open the drawer you can look for a small hole on the face of the drive, usually just below the drawer and about 1/3 of the way in from one side. Straighten out a paperclip and insert it into the hole. It should go in about a half inch then stop. Push a little harder and it will travel farther in and release the drawer.
Is it a store purchased dvd movie or is it a dvd that someone made and gave to you? Computers sometimes have problems reading cd's and dvd's that someone made. Try a store purchased movie dvd or music cd.
When you press the button on the dvd drawer it does not eject? Clcik Start/My Computer then Right Click on the DvD Drive and click Eject.
If it still does not open, take a Gem Clip (Paper Clip) and straighten it out as much as possible. Then look at the DvD Drawer and you will see a tiny hole that you can insert the Gem Clip (Paper Clip) into. Push the Gem Clip (Paper Clip) while you press the button on the Dvd Drawer and drawer will open. Don't worry about damaging or breaking something, that is why that tiny hole is there.
with your computer power turned off, use a straight mini-kabob pin (or sturdy paper clip) to manually let out the DVD drive tray. There is a little hole under the drive tray door that accepts this kind of tool device. Another option is to massage the door while trying to eject the DVD drive tray. This method requires your computer to be turned on and by selecting the proper drive (E:) from the My Computer in Start Menu, you then "Eject" and can push in on the door and on the corners, enabling the DVD drive tray to open.
Double check the Ribbon Cable Connector is installed Correctly ( 40-80 Strand IDE ) sometimes if these are not fitted squarely Or pushed in hard enough. Can cause a Problem.
Also try the emergency eject procedure on The Drive. Small jewellers screwdriver Or Needle, insert into the drives faceplate ( pinhole in drives faceplate drawer ) push to open dvd drawer. pull out drawer Gently. And push back in. This ocassionally works for a stcking Drawer/eject mechanism.
Finally try the drive without a disk in ( open/eject Or Close )