Question about Averatec 3360-EH1 Notebook

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DVD/CD drawer does not open when button pushed - Averatec 3360

The drawer on my DVD/CD drive does not open when the button on the drawer is pushed and does not open when going to "my computer" then right clicking on DVD drive and then clicking on the eject option. It does open when a paper clip leg is inserted into the small hole on the front of the drawer.

If the drawer is opened with the paper clip and a data CD is inserted it seems to function properly as I was able to load the program from the disk. I had to use the paper clip to release the disk.

This notebook is not used a great deal and has NOT had any hard usage. I did remove the battery for an hour or more with the hopes that it might be a reset problem. That did not solve the problem either.

Anybody have an idea if this can be fixed easily and cheaply besides stocking up on paper clips?

Thanks

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This is an issue with the tray release, built into portable disk drives. I would recommend replacement or repair by a good technician.

-this is not a software or firmware issue.
-this is an actual physical damage to the tray mechanism itself.

hope this helps you out.

Posted on Dec 22, 2008

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