Question about Bose & Wave& Music System

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Bose Wave Music System - CD Says "Not Playable"

We were playing CD's yesterday. Today, we put a CD in and it says "reading Disc" for about 10 seconds and then it says "Non Playable." We put in other cd's and the same thing is happening.

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  • Anonymous Dec 24, 2008

    when cd is inserted into Bose the message reading disc comes up and after a few seconds the message "non plable" comes up. It does this with every disc we tried so it isn't the cd.

  • JCandDeb Dec 25, 2008

    I have the same problem mentioned above. Did anyone find a solution?

  • buckmas Dec 26, 2008

    The c-d says "not playable" and there isn't anything in the trouble shooting instructions or c-d manual that addresses this.
    What's up>?


  • zcai Dec 27, 2008

    Same problem

  • juliean420 Dec 28, 2008

    I have the same problem... I can't even play the demo CD

  • piperedwards Dec 28, 2008

    just got this system for christmas, and it played CD's for the first few days but all of a sudden, this morning I put in a CD and it also says "not playable" and spits it back out. Even the Demo disk won't play
    what do I do?!

  • Anonymous Dec 28, 2008

    Same problem, any solution???

  • beels Jan 07, 2009

    I have the problem. I called Bose and I'm sending mine in to Bose for a $99 standard repair.

  • mail738fix Feb 15, 2009

    Same thing. At first, I thought it was only CD I had burned, but it's pretty much all CDs. It happened initially during the warranty period but now the warranty has lapsed I was pretty much told to go f*** myself.

  • Anonymous Mar 13, 2009

    I had same problem. But my problem didn't start until a couple years after I purchased it. I got the CD player to work after reinserting a CD 10 or more times... Then one day it spit out a CD along with a black round disc. I took the top off but can't get inside the the CD player unit to put the small black disc in the CD unit. so unless anyone can help us with repairing the cd player i'll just use the radio. Not worth the money to get it repaired.

  • Anonymous Apr 14, 2009

    same

  • Pat Thomson Aug 06, 2013

    I just flipped the cd over and then ejected it. Tried it right way up and yahoo! It works now. Go figure?

  • Pat Thomson Aug 06, 2013

    I just had the same issue. Took the cover off and checked inside. I thought maybe another cd was in there and offset. Then I inserted a store bought CD in upside down. Ejected it then put in the right way, yahoo it works now. Go figure?

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I turned mine upside down pressed play and it started working.
Turned it back over and it's working fine.

Posted on Feb 13, 2012

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I had the same problem yesterday on my new Bose Wave Music System. I just kept on pressing reinsert everytime the CD got rejected and suddenly it started accepting CD's again.

Posted on Dec 28, 2008

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May 03, 2010 | Bose & Wave& Music System

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Hello

It sounds to me like the laser lens itself may be damaged or even broken.

Here is something you can try though, this might just work if the laser lens has some dust particles stuck to it. Just go to your nearest cd shop and buy yourself a laser lens cleaner disc, it is cheap.

Follow the instructions, and if the laser lens itself was dirty, this will help, otherwise the laser lens might be broken, which is a ver common problem, cause you used it for three years now.

Hope this can steer you in the right direction.

Kind regards
Andrea

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Bose multi cd changer wont work, reads "Disc error"


I think there may be a problem with the system (defective parts) - I, too, am having this issue. I am going to contact the BBB - maybe if enough of us complain we will get a recall. To file a complaint:

http://www.bbb.org/boston/business-reviews/department-stores/the-tjx-companies-inc-in-framingham-ma-97/

Bose
PO Box 9168
The Mountains
Framingham, MA 01701

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