Question about Sony DW-Q28A (DW28Q) DVD±RW Dual Layer Burner

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My Sony burns cds but doesn't burn dvds!!!

Hi everyone and thanks in advance . I'm new here and i need help to fix a friend's of mine computer who is even worse than i am with computers! The problem is that my dvd burner can write cds but can't burns dvds.It used to work fine but suddenly a few months ago it just stopped burning dvds. the pc is running windows xp pro (version 2002) SP2 Intel pentium 4, 3.2 ghz, 512 Ram ... In case it helps , i checked the filters , but i stopped there, didn't try to turn them off or something since i'm a rookie and don't want to cause more damage to it. Anyway , i give you the review of the filters test. The Upper Filters are: GEARAspiWDM The Lower Filters are: PxHelp20 AnyDVD cdrbsdrv ElbyDelay As i mentioned , a few months ago everything was running smoothly but then this problem occured. And to be honest , i don't know the changes my buddy made in order to imagine what caused the problem. ( he has no idea either ) I would like to thank you in advance. Any help will be much appretiated. Ps : sorry for my english!!!

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Re: My Sony burns cds but doesn't burn dvds!!!

It may be a dual laser type burner and the dvd laser has faulted, you can try using a cd/dvd cleaner to clean the laser. Otherwise try:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers

Posted on Apr 07, 2007

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Reads cds and dvds, but won't burn to them

Your drive can only burn CDs, not DVDs. To burn CDs you need to purchase a blank CD-R or CD-RW at a local computer store. You can burn a CD-R only once but a CD-RW can erased and written upon many time.
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What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
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DVD-ROM = Digital Versatile Disk - Read Only Memory
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If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

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Uninstall/Reinstall the drive and reboot then try again.

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