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Re: Lens will not retract
When the lens will not retract and camera is not functional (no picture ondisplay, and does not shoot) , and you already tried replacingbatteries with a new fresh set (ensure please) , and then restartingcamera with no memory card inside, then camera is faulty.
Try aneasy fix by pushing gently the lens (do not force them, just help them)while you turn off camera at same time. Try also switching the modeselector.
If still no luck , then the camera must be disassembled to fix the problem.
Possible reasons are :
Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
Main board faulty.
Ribbon cable to main board broken or connector defective.
If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.
If the camera is less than one year old will be replaced by manufacturer.
If your warranty is expired you can get an estimate for repair frommanufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
If the lens makes griding sound when trying to extend, the lens probably does not extend or retract because of debris or a misaligned gear box. The
lens can in about 50% of the cases be repaired without having to replace it. Try to
return to manufacturer first. If you're out of warranty, there are
third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.
Was this stuck fully open or was the lens partially opened, or was the lens jammed?
The lens can be removed and replaced with another lens from another non-functioning camera (See ebay). The lens component can also be dissembled. Putting the lens back together is tricky because the parts have to be aligned just right for the lens to work. If working with a Jammed lens, extra care has to be considered not to break any of the moving plastic parts of the lens or that part (if not entire lens) is junk.
With the motor detached from the lens, the lens should extend and retract freely. Use this to test the lens when you dissemble the camera. Be careful of the flash board.
If you dropped your camera and now the lens won't retract back into the camera, and it won't power on it sounds like you have internal damage. You need to have it looked at by an authorized service technician.