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I can't get my HP Photosmart C4200 printer to make a copy of a letter. The message on the printer says, "Load plain white paper and Press OK." I have already loaded the paper, but cannot find an OK button.

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Hi Pattyrose,

The OK button is the Button 7 to make a black & white copy or Button 8 for colour copy.


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Posted on Dec 22, 2008

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Printer saya bila dihidupkan selalu muncul tulisan load plain white paper and press ok


Check your paper tray and make sure you have the paper loaded correctly and that the paper guides are snug against the paper. There are settings on the menu that you can make sure they are set to plain paper

Mar 19, 2011 | HP PhotoSmart C4280 Laser Printer

1 Answer

After printer is on for a few minutes, getting error message-scanner failure turn printer off then on again. I am able to print before the error message appears, however, unable to copy or fax. Thank...


Hi,

Solution one: Check the scanner light
  1. Follow these steps to check the scanner light by making a color copy of any document.
  2. Load plain white, unused, letter size paper in the paper tray.
  3. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  4. Make a color copy.
  5. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely.
The scanner light should be visible under the scanner glass to the right or left.

Solution two: Check the power connection
Follow these steps to troubleshoot the power connection.

  1. Press the Power button to turn off the product.
  2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
  3. Press the Power button to turn on the product.
  4. Load plain white, unused, letter size paper in the paper tray.
  5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  6. Try again to make a color copy.
  7. Press the Power button to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
  8. Press the Power button to turn on the product.
Try again to make a color copy.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists we have to reset the printer. Doing reset in the beginning stage is not recommended. Reply me back and i will provide the reset step instruction.

Regards
Riztech

Nov 26, 2010 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

The printer is not printing all letters clearly. I want to clean the printing heads to see if this will help.


To clean the print head from the control panel
1.
Load letter, A4, or legal unused plain white paper into the input tray.
2. Touch Setup on the display.
3. Touch Tools.
4. Touch Clean Print Head.
The HP Photosmart cleans the print head and prints a page that you can recycle or
discard.

To clean the print head from the HP Photosmart Software
1.
Load letter, A4, or legal unused plain white paper into the input tray.
2. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Services tab, and then click
Service this device.
The Printer Toolbox appears.
3. Click the Device Services tab.
4. Click Clean the Print Head.
5. Follow the prompts until you are satisfied with the quality of the output, and then click
Done.
If print quality still seems poor after you clean the print head, try aligning the printer.
If print quality problems persist after cleaning and aligning, contact HP support.

Mar 18, 2010 | HP Photosmart D7460 Printer

1 Answer

Not printing black


To align the printer from the control panel

1. Load letter, A4, or legal unused plain white paper into the input tray.
2. Press Setup.
The Setup menu appears.
3. Press to highlight Tools, and press OK.
The Tools menu appears.
4. Press to highlight Align Printer, and press OK.
5. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer.

Recycle or discard the page.

A success or failure message appears.

Note If you have colored paper loaded in the input tray when you align the printer, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or ink
cartridge.

6. Press OK to continue.
7. Recycle or discard the page.

Oct 13, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

How do I realign my hp photosmart c4480 printer?


To align the print cartridges from the HP Photosmart Software
1. Load letter or A4 unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. In the HP Solution Center, click Settings.
3. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Align the Print Cartridges.
When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The product prints a print cartridge alignment sheet.
7. Load the page print side down on the right front corner of the glass, and then press
the button next to OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can be
removed. Recycle or discard the page.

Jul 18, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Always starts up and does an alignment page.


  1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
  2. Wait for the print cartridge alignment process to fully complete.
  3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
    after the alignment page prints then place the alignment sheet on the scanner glass and press the ok button

Jul 10, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Do not see align or clean catridges at preferences /features


hi,

To Align the cartridges, please perform the following instructions.



  1. Load unused plain white letter or A4 paper into the input tray.
  2. Press the Setup button.
  3. Press the down arrow button to select Tools and then press OK .
  4. Press the down arrow to select Align Print Cartridges and then press OK . An alignment page prints.
  5. After the success or failure message displays, click OK to continue. Recycle or discard the alignment page

Regards,

Sagarjd

Nov 21, 2008 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Printer won't print properly.


Hi,


Please perform the following steps:

  1. Load unused plain white letter or A4 paper into the input tray.
  2. Press the Setup button.
  3. Press the down arrow button to select Tools and then press OK .
  4. Press the down arrow to select Align Print Cartridges and then press OK . An alignment page prints.
  5. After the success or failure message displays, click OK to continue. Recycle or discard the alignment page.


Regards,

Sagarjd

Nov 08, 2008 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

Hp photosmart c7280 won't work states calibration off



Solution

If the color or photo paper is loaded in the input tray when the printer aligns, the calibration might fail.
Follow these steps to resolve the issue.
Load unused plain white letter or A4 paper into the input tray.
Press the OK button on the control panel.


Cause
An incorrect type of paper is loaded in the input tray

May 30, 2008 | HP Printers & Copiers

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