Question about HP Photosmart 375 InkJet Printer

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Cartridge cradle is stuck

I would like to know what I can do for my 375 printer, message keeps coming up saying, "Print cartridge cradle is stuck. Clear jam then press Ok." What is happening, and what can I do clear the jam? Thanks, Mary

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SOURCE: cartridge cradle is stuck

I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:

Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.

  1. Disconnect the USB cable.
  2. Press the printer power button to turn off the printer.
  3. Disconnect the power cord from the back of the printer.
  4. Open the top cover of the printer.
  5. Remove the print cartridges from the printer.
  6. Slide the cradle to the right side of the printer.
  7. Locate the clutch on the left side of the printer.
    NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch c00020494.jpg
  8. Remove the rear access door from the back of the printer.
  9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
  10. Release the clutch and roll the wheels up two more rotations.
  11. Reinstall the rear access door.
  12. Reinstall the print cartridges and secure the latches in place.
  13. Close the top cover and reconnect the power cord.
  14. Turn on the printer.
  15. Print a test page.

Posted on Dec 31, 2007

SOURCE: Message on printer screen says

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00738923&lc=en&cc=us&rule=5166&dlc=tr&product=443024
got to this web site

Posted on May 24, 2008

  • 1 Answer

SOURCE: print cartridge cradle stuck

Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron

Posted on Dec 30, 2008

  • 3 Answers

SOURCE: Paper cartrige cradle is stuck.

print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Posted on Oct 09, 2009

MUKHTAR
  • 2015 Answers

SOURCE: print cartridge cradle is stuck.hoe can I clear

It is require servicing if you can open the cover and apply some lubricant oil on the steel rod it will fix the problem otherwise show it service center.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Posted on Feb 19, 2010

pineworks
  • 4041 Answers

SOURCE: screen says cartridge cradle is stuck but it moves freely

Ok there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 05, 2010

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1 Answer

Screen says cartridge cradle is stuck but it moves freely


Ok there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 05, 2010 | HP PhotoSmart 7760 InkJet Printer

1 Answer

My printer keeps saying


There is probably a small piece(s) of debris floating around in there. Look very carefully for it with a flashlight. Try to remove it that way.
You can also buy "canned air" available at computer and office supply stores and use it to blow out the printer as thoroughly as you can.

Believe it or not, I have read where a small piece of skin has kept the carriage from moving properly.

Oct 25, 2009 | HP Photosmart 375 InkJet Printer

2 Answers

Print cartridge cradle is stuck


Try turning off the printer, disconnect the USB cable, uninstall the printer drivers in "Add and Remove Programs", reinstall the drivers and reconnect the printer. Printer problems are more prolific than any other problem with any other computer accessory. Drivers become corrupt for no apparent reason other than Windows feels like doing it. If this doesn't cure the problem then I would suggest GENTLY trying to dislodge the cartridge cradle just a little bit (don't force it side to side). It shouldn't stick but who knows. If it does move OK again, listen for any odd sounds coming from the printer. My guess is still a software/driver problem.

Jul 16, 2009 | HP Printers & Copiers

1 Answer

Printer keep saying print cartridge cradel is stuck and clear jam, but there is no jam.


check the sensor , either there is somthing stucking on the sensor you cannot see it, either the sensor it self becomes bad.

Apr 17, 2009 | Printers & Copiers

1 Answer

I am getting a message that the print cartridge cradle is stuck. Where is the the cartiridge and how do i unstick it?


On HP's site at THIS LINK I found an article titled: "Resolving 'Print Cartridge is Stuck' Error Message". I hope this helps you. If you need any further help let me know.

Apr 09, 2009 | HP - HP Photosmart 8250 printer

1 Answer

Print cartridge cradle is stuck


My printer keeps telling me my print cartridge is stuck how do i fix this

Nov 17, 2008 | HP Photosmart 8250 InkJet Printer

1 Answer

Printer cartridge cradle is stuck.


Hi ok sorry to heer but try I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Oct 17, 2008 | HP - HP Photosmart 8250 printer

1 Answer

HP8250 printer


Try this: Remove both ink cartridges. Unplug the printer for a few minutes. Plug it back in and re-install the cartridges.

Jun 26, 2008 | Printers & Copiers

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Printers & Copiers

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