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Problem downloading Itunes on Dell P.C.

I am trying to update my Itunes version to the newest version of Itunes 8.0.2. I get half way through the installation and get an error message that the network cannot read C:WINDOWSInstalleriTunes.msi. Please help.

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  • kristybrown6 Dec 25, 2008

    I was downloading itunes 8 on my dell computer and i got finished then it said i need windows xp it took a long time to load so i got mad and tried everything!!

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Try the following procedure.

first, head into your start> control panel >Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.

next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.

Description of the Windows Installer CleanUp Utility

http://support.microsoft.com/kb/290301/ (Copy ans paste the link in internet explorer)

next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:

Removing iTunes and QuickTime for Windows

http://support.apple.com/kb/HT1925?viewlocale=en_US

now try to install itunes again. does it go through properly this time?

If not then also try installing latest windows installer software

(Sometimes an iTunes entry or QuickTime entry doesn't show up in cleanUp, in conjunction with a missing .msi message, if there's an older version of the Windows Installer on the PC.)

http://support.microsoft.com/kb/893803/



Posted on Dec 27, 2008

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