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I keep trying to download the newest version of iTunes (8.0.2) on my p.c., but half way through the install I get a message that the network cannot read C:WINDOWS\Installer\iTunes.msi. Please help. I need the new version to utilize the digital copy that is included in several new dvds.

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There's a possibility it (iTunes.msi) is having problems with having permission to run as administrator. Are you running Vista? That's a common problem with that OS. I'm not familiar with it, so I don't know the exact answer. You may be able to get the instructions through Windows Help. If it's not Vista, I suggest checking to make sure your drive is not full.

Posted on Dec 22, 2008

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What I would do is try downloading the newest version of Itunes. That should work or you can try and restoring it. If you want to try that route here is how t do it:

  1. Open iTunes on your computer.
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  3. When the device appears in iTunes, select the "Restore" button. You will have four options from which to choose. Restore uses the same version of iPod software. Restore 2 uses the same iPod software though an update is available. Restore 3 puts the newest version of iPod Shuffle software on your device. And restore 4 installs the latest version of software and updates the device.
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next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.

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http://support.microsoft.com/kb/290301/ (Copy ans paste the link in internet explorer)

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http://support.microsoft.com/kb/893803/



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Follow every instruction to the letter, including reassigning a drive letter.
How to restore iPod
  1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
  2. Download and install the latest version of iTunes if you do not already have it installed.
  3. Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
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    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software available.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software available.
  7. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
  8. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
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    • Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
  9. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  10. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
If the computer is not seeing the iPod, try placing it into disk mode and see if the iPod is then recognized.

-Tha Mp3 Doctor

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